Bill Dickason Chevrolet Buick - Service Center

I went to McKaig after having my tires rotated at another business...BIG MISTAKE!! I should have gone to McKaig FIRST. The other business lost the cap on one of my tires and then over inflated them. I went t business...BIG MISTAKE!! I should have gone to McKaig FIRST. The other business lost the cap on one of my tires and then over inflated them. I went to McKaig to purchase a new cap for my tire and asked about the over inflation (the monitor in my car showed too much air). When I told them what I had done they went right to work and fixed everything. They were the nicest people you could ask for. They were EXCELLENT in every way possible. I was so pleased with the way I was treated EVEN though I had gone somewhere else first, that I will return there everytime I need anything from oil changes to the rotation of tires to purchasing a vehicle. I can't say enough about how nice everyone was. More

I like dealing locally & McKaig offers quality & friendly service - their reps are easy to deal with & the service gets me in & out quickly - as a roofer, I do not have a lot of time to waste on maintaining service - their reps are easy to deal with & the service gets me in & out quickly - as a roofer, I do not have a lot of time to waste on maintaining our company vehicles, so this is very important when running a business More

Doyle Dougan consistently provides quality service on my Chevrolet truck and Buick LaCrosse at a fair price. He gets our vehicles in and out in a timely manner and always treats me fairly. I strongly reco Chevrolet truck and Buick LaCrosse at a fair price. He gets our vehicles in and out in a timely manner and always treats me fairly. I strongly recommend McKaig Chevrolet in Gladewater for sales and service. More

For 20 + years that I have used this dealership I have always received excellent service. Regardless of what I need, they are always friendly, welcoming and attentive and provide excellent service at a f always received excellent service. Regardless of what I need, they are always friendly, welcoming and attentive and provide excellent service at a fair price. I always recommend this dealership to all my friends and associates. More

I called Monday afternoon to the service department at McKaig and Kent took my call.I asked him if they could get to my 2001 Suburban the next day,that my inspection sticker was out and it was time for th McKaig and Kent took my call.I asked him if they could get to my 2001 Suburban the next day,that my inspection sticker was out and it was time for the oil to be changed,Kent asked if 8:00 would be ok,I said that would be great.Doyle greeted me when I showed up for my appointment and I went to the very comfortable waiting area to wait,which was less than an hour.McKaig has done all the service work on my Suburban.All I have to do is to keep up when I need the oil changed and Doyle lets me know if there is any other maintenance that needs to be done to keep my Suburban in tip top shape.I plan to continue having McKaig to do all my service work and when its time for me to purchase another vehicle it will be with McKaig.I am very pleased with the service department and the sales and the dealership at McKaig,everyone that I've dealt with has been an pleasant experience.I highly recommend McKaig if you are looking to buy a vehicle or to have the vehicle you already have to be serviced. More

We always rely on McKaig for our purchases or service. We always leave pleased and very satisfied in all areas. It's so nice to have such a reliable car service and dealership in our hometown. However, if we always leave pleased and very satisfied in all areas. It's so nice to have such a reliable car service and dealership in our hometown. However, if we did move our loyalty would remain to this fine establishment. More

Very friendly service. Whether I'm dealing with parts, service or the front desk, I'm always treated courteously. I've always been happy with the products as well. Everybody I've dealt with gives service or the front desk, I'm always treated courteously. I've always been happy with the products as well. Everybody I've dealt with gives me honest advice. I'm never recommended for service I don't need. More

i have given the above ratings because mckaig is ALWAYS helpful with anything that i need. whether i'm getting my vehicle serviced at the dealership of just have a question over the phone. i'm always tre helpful with anything that i need. whether i'm getting my vehicle serviced at the dealership of just have a question over the phone. i'm always treated with the utmost respect. i've purchased 4 vehicles at mckaig and will continue to in the future. More

Doyle is an excellent Service Manager. I feel like Kent, Laura and Doyle are being fair. It is great to go to dealership for service knowing you won't be ripped off. Also, Doyle is very good about helping Laura and Doyle are being fair. It is great to go to dealership for service knowing you won't be ripped off. Also, Doyle is very good about helping me manage my time. If a repair will take longer than 30 minutes, he lets me know up front so I can get a family member or friend to come and pick me up. It is a plus that McKaig has now added free WiFi. I can check e-mails with my netbook while I wait for my service job to be done. More

I purchased my first Tahoe in 2001, it is still running and has over 200K miles. My daugher purchased a Trailblazer in 2005, and I purchased my second Tahoe in 2008, my son-in-law purchased a truck in 200 and has over 200K miles. My daugher purchased a Trailblazer in 2005, and I purchased my second Tahoe in 2008, my son-in-law purchased a truck in 2008. WE LOVE McKaig, everyone is soooo helpful and friendly. Phillip has been our salesman, Kent is wonderful to deal with and Doyle in service knows his stuff. I have never asked Doyle a service question that he has not known the answer to. I recommend them to anyone interested in purchasing a vehicle. I would not purchase a Chevrolet from anyone else. More