Bill Dickason Chevrolet Buick - Service Center
Gladewater, TX
648 Reviews of Bill Dickason Chevrolet Buick - Service Center
I "highly recommend" the folks at McKaig Chevrolet. My family has done business with Mckaig Chevrolet for over 50 years and I would not consider purchasing a Chevrolet from any other dealer Chevrolet. My family has done business with Mckaig Chevrolet for over 50 years and I would not consider purchasing a Chevrolet from any other dealer. From Kent Abernathy to Aaron Abernathy to Doyle Dougan to any other employee of this dealership, the service is some of the best I've ever experienced. I service a business with over 3000 customers myself and would be excited to have the caliber of employees at my company that McKaig has at thiers. These folks without a doubt understand what it means to provide "world-class" service to customers. I have traveled many places over the years and have witnessed a ton of businesses TRY to perform at a level that promotes both growth and profitability but rarely do I see businesses that can be successful at both and at the same time preserve the "customer experience" that brings about customer retainage which is what any good business owner knows "makes things last". These guys have mastered the art of providing "BIG TIME SERVICE AND PROFESSIONALISM" while keeping in tact the very values that their dealership was built on.......I know because I was there then and will continue to be there now. Kudos to McKaig Chevrolet for absolutely being a "Dealer For The People". More
They did an excellent job on my truck got me in and out in no time. Extremely easy to work with, they're the only people I let work in my vehicles. in no time. Extremely easy to work with, they're the only people I let work in my vehicles. More
I went in for an oil change and drove off the lot in a new car. Mr. Doyle assisted me with my oil change. While waiting I test drove a 2013 1SA Eco Chevy Malibu. Brian assisted me and shared information a new car. Mr. Doyle assisted me with my oil change. While waiting I test drove a 2013 1SA Eco Chevy Malibu. Brian assisted me and shared information about the vehicle. Jeriamy worked in getting me the best deal. I traded my car in and drove away happily in my new car. I recommend McKaig for both purchasing a new vehicle and auto services. Thank you team members at McKaig Chevrolet! More
I've never had any issues with McCaig Chevrolet since I first bought my 2011 silverado, till this last weekend. This may sound petty but I went in for an oil change, paying $60 cause of the particular oil first bought my 2011 silverado, till this last weekend. This may sound petty but I went in for an oil change, paying $60 cause of the particular oil that "has" to be used. There is a 24 point inspection I believe that is done, one of the inspections that I pay for is to check tread depth and air pressure. It did not happen and had to go back into the service area after leaving to have them do the job the paperwork said they'd already done. Other than that, McCaig always makes it right. More
I love going to this dealership. The people treat you like family. They know you by name. They know exactly what you need and what you want out of your car. Their people don't pressure you into buying like family. They know you by name. They know exactly what you need and what you want out of your car. Their people don't pressure you into buying something you don't want. They find you exactly what you want and work very hard to put you in the exact car that you are looking for. The service team is above excellent. I have never had a problem with Doyle Dugan or any of his service team members. They take care of all of my needs and get it done right the first time. The parts team is excellent as well. I have only had to call upon them a couple of times for headphones, etc. and they were right on my request and held my items until I could get there to pick them up. The front office staff is impecable. They know all about the family and have seen my kids grow over the 12-year relationship we have had with the dealership. They make you feel like a member of their family. We just recently found out a longtime salesman who we have used sevearl times in the past has gone on to new things, but Kent made me feel comfortable with using any of the other salesmen. He even offered his own expertise when we were ready to purchase another vehicle to make us even more comfortable. We will definitely make every Chevrolet purchase from their dealership. More
Another great experience at McKaigs!!! Their service is always fast, friendly and convenient. Only McKaigs services our vehicles. Whether it's new tires, oil change or something more complex, we know we c always fast, friendly and convenient. Only McKaigs services our vehicles. Whether it's new tires, oil change or something more complex, we know we can trust their service department to do the job right. Karen Blackmon More
I have been taking my Tahoe to McKaig for the past five years and have never had anything but good work from them. I appreciate their help when I have a problem with anything, they seem to take pride in th years and have never had anything but good work from them. I appreciate their help when I have a problem with anything, they seem to take pride in their work and get things done right. I will continue to use there services for as long as I drive a vehicle. Doin Tipton More
I recently purchased a car from another dealership in the Dallas area and needed help with a gap policy refund. Josh, as he has always been since I bought my first car in 2009, was awesome to work with. Very Dallas area and needed help with a gap policy refund. Josh, as he has always been since I bought my first car in 2009, was awesome to work with. Very friendly, not pushy or argumentative and goes above and beyond to help with anything he can, even though I'm not a current McKaig customer (only bc they dont sale the car I wanted)! I will most definitely return to McKaig for my next vehicle purchase and highly recommend them to anyone I know looking. More
Have visited the service department several time and Doyle and his crew have consistently provided great service very quickly. I currently live in Austin, Tx as a student, but anytime I need service on Doyle and his crew have consistently provided great service very quickly. I currently live in Austin, Tx as a student, but anytime I need service on my car, I wait until I travel home to East Texas so the folks at McKaig can work on my car. More
Excellent service! Great to deal with such friendly and capable people! We have dealt with this dealership since 1971 and have always been very satisfied and have received quality service in a timely manne capable people! We have dealt with this dealership since 1971 and have always been very satisfied and have received quality service in a timely manner. Definitely would rate McKaig Chevrolet Service Department #1! More