Bill Dickason Chevrolet Buick - Service Center

A Surprise at the Checkout My son's pick-up; an 07 with almost 189k miles surprisingly stopped changing gears properly and the check engine light stayed on. Fearing the worse w My son's pick-up; an 07 with almost 189k miles surprisingly stopped changing gears properly and the check engine light stayed on. Fearing the worse we took it to Mckaig Chevolet in Gladewater. I was afraid I was going to hear "the transmisson is out and that will be $3000.00". So imagine my relief when hearing instead " your ... Sensor was out and it will be $320.00" .My daughter bought her car there and whenever she has an issue she takes takes it to Mckaig Service Dept. and she is always treated fairly. We are pleased with the exceptional service we always receive at Mckaig. Thank you Shannon and Doyle for all you do. Sincerely, Seressa M. More

Service I always have a great experience with this dealership. They provide quality care and in good timing! I love how personal the employees are and they ar I always have a great experience with this dealership. They provide quality care and in good timing! I love how personal the employees are and they are always professional. More

Service I went into mckaig for trouble I was having with my tire and wheel. They set me up with a loaner vehicle and promised to have it fixed in a timely man I went into mckaig for trouble I was having with my tire and wheel. They set me up with a loaner vehicle and promised to have it fixed in a timely manner, and they got it finished sooner than I had expected. Everyone was friendly and very helpful! More

Service engine light My service engine light came on. I set up a time to bring in my truck to get serviced. When I got there they had a loaner vehicle ready. I was able My service engine light came on. I set up a time to bring in my truck to get serviced. When I got there they had a loaner vehicle ready. I was able to handle everything on a lunch break. My truck repairs were performed the same day along with oil change and annual inspection. Very happy with the service. More

Overall Good Went in for a routine oil change and inspection and service was great. Got me in and out in no time and the people were very friendly and customer ori Went in for a routine oil change and inspection and service was great. Got me in and out in no time and the people were very friendly and customer oriented. More

Awesome service! Had to take my car to get serviced and was very pleased! Everyone there was nice and very helpful, I couldn't of picked a better dealership! Had to take my car to get serviced and was very pleased! Everyone there was nice and very helpful, I couldn't of picked a better dealership! More

Good Folks doing good business I am always impressed by the friendly staff at this location. I am never worried about being pressured into unnecessary repairs. They are always hon I am always impressed by the friendly staff at this location. I am never worried about being pressured into unnecessary repairs. They are always honest, reliable, attentive, kind and professional. I have yet to have a negative service experience. In the future when I look to buy a new car, this WILL be where I go for the best deal, and the best service. More

Visit to service department The service department was very helpful,kind,and courteous.Shannon took the time to explain the process to me and he was very helpful with explaining The service department was very helpful,kind,and courteous.Shannon took the time to explain the process to me and he was very helpful with explaining the process to me when I ask him about continuing to let them service my car in the future. More

great service department Good friendly service. Kept me updated on all the details involving my car. Called to let me know what exactly the problem was and when it would be re Good friendly service. Kept me updated on all the details involving my car. Called to let me know what exactly the problem was and when it would be ready. I would highly recommend them for any service needs! More

made me feel as if I were family I took my car in to have it worked on and the staff made me feel as if I were family. Had been to other dealerships that meade me feel like I was just I took my car in to have it worked on and the staff made me feel as if I were family. Had been to other dealerships that meade me feel like I was just a number. I really appreciate this kind of service. More