Bill Dickason Chevrolet Buick - Service Center

Outstanding service guy! I've watched this young man his whole life. Sometimes it's hard for us, as older folks, to give credit to those we've known since they were children, I've watched this young man his whole life. Sometimes it's hard for us, as older folks, to give credit to those we've known since they were children, when they become adults and assume adult roles. Aaron has worked very hard to become an outstanding leader in the service department at McKaigs. I came to him with questions concerning a particular issue. He showed genuine interest and concern, went out and looked at the problem and assured me he would check on warranty coverage and get back with me. He did so in a timely manner and had a thorough answer for me in a matter of days. I was very pleased with his professionalism and will continue to go to him with other issues as they arise. I would recommend him to anyone for any problem. More

Great service! I got the best price in town on brake pads, and the service was done extremely fast! Best experience with repair yet. I would definitely go back! I got the best price in town on brake pads, and the service was done extremely fast! Best experience with repair yet. I would definitely go back! More

Service which lead to a new car deal I just bought my fourth car from McKaig. Great people to deal with, Friendly, Courteous, Christian based business. I couldn't ask for more, they surpa I just bought my fourth car from McKaig. Great people to deal with, Friendly, Courteous, Christian based business. I couldn't ask for more, they surpassed my expectations again. More

Labor Day weekend transmission One of our crews were traveling from Dallas to Longview, Texas to do a time sensitive project for one of our customers. The transmission went out on One of our crews were traveling from Dallas to Longview, Texas to do a time sensitive project for one of our customers. The transmission went out on our van and left the crew stranded on the side of the road with our 16' cargo trailer. My office made one phone call to Shannon Wheeler and his team at McKaig Chevrolet Buick and within an hour we were in a rental vehicle with trailer in tow to our final destination. Shannon and his team had our van in the shop immediately and started the process of determining warranty and installation time. Within 7 days we had our van back with a new transmission . Amazing customer service! I would recommend McKaig Chevrolet Buick to anyone. More

Service The service department at McKaig is top notch. I would recommend Mckaig to any of my friends and family for service or a new vehicle. The staff is ver The service department at McKaig is top notch. I would recommend Mckaig to any of my friends and family for service or a new vehicle. The staff is very friendly and knowledgeable. More

Oil change and tire rotation Service was extremely fast. Staff referred to me as a guest and made me feel like part of their family. My first experience with the service departmen Service was extremely fast. Staff referred to me as a guest and made me feel like part of their family. My first experience with the service department and it was outstanding! More

Service/oil change The people at McKaig are wonderful to work with. Such a different experience than other dealerships. You can really feel that they care about you. The The people at McKaig are wonderful to work with. Such a different experience than other dealerships. You can really feel that they care about you. Their service department offers quality service fast. They understand that the customer's time is valuable also. More

Oil change and tire rotation. Excellent service. Service was fast and efficient. I really liked the detailed report on the 25 point service check. I would recommend McKaig to anyon Excellent service. Service was fast and efficient. I really liked the detailed report on the 25 point service check. I would recommend McKaig to anyone that I know. More

Wonderful It was a very Quick turn around with great communication and no argument on replacing parts under warranty! Very impressed with everyone's attitude an It was a very Quick turn around with great communication and no argument on replacing parts under warranty! Very impressed with everyone's attitude and will continue using them in the future. More

Fast and efficient Shannon and the rest of the staff at Mckaig is top notch and friendly. He got to my car immediately and I was checking out 30 minutes later! Shannon and the rest of the staff at Mckaig is top notch and friendly. He got to my car immediately and I was checking out 30 minutes later! More