Bill Dickason Chevrolet Buick - Service Center

Excellent Service Excellent service provided by the service department. Shannon personally picked up and delivered my suburban for an oil change. Attention to detail Excellent service provided by the service department. Shannon personally picked up and delivered my suburban for an oil change. Attention to detail is why we continue to use McKaig Chevrolet for all our service needs. More

Awesome Always prompt and friendly service. Feels good to be taken care of. I would recommend this dealership to a friend or relative. I will continue to u Always prompt and friendly service. Feels good to be taken care of. I would recommend this dealership to a friend or relative. I will continue to use this dealership as long as I live in East Texas. More

Great Service Shannon was my advisor and did an excellent job. I came in for an oil change and he advised me of the additional services needed. All was completed in Shannon was my advisor and did an excellent job. I came in for an oil change and he advised me of the additional services needed. All was completed in a timely manner. Very happy with experience and will be back More

Great!!! Check engine light came on, Had to have my fluid Senson replace. They had it done within the time frame they said it would be. Check engine light came on, Had to have my fluid Senson replace. They had it done within the time frame they said it would be. More

Always friendly and helpful Staff is always helpful and friendly. You always talk to a person and no machine. Response on service is quick and informative. I recommend them highl Staff is always helpful and friendly. You always talk to a person and no machine. Response on service is quick and informative. I recommend them highly. More

Great service! Works with your schedule and goes out of their way to get you what you need! They are quick and easy and very helpful. Definitely reccomend! Works with your schedule and goes out of their way to get you what you need! They are quick and easy and very helpful. Definitely reccomend! More

Convenient, friendly, and reliable!! I am thoroughly pleased with the service I received at McKaig Chevrolet Buick!! I had a sick child at home, so Aaron Abernathy came and picked up my c I am thoroughly pleased with the service I received at McKaig Chevrolet Buick!! I had a sick child at home, so Aaron Abernathy came and picked up my car from my house, took it to the dealership to have it serviced, and then brought it back to me with an hour or so. Talk about a dealer FOR the people! More

Service Center We made an appointment online. We got there and the power had gone out. Once it can back on they worked hard to catch up. We were not inconvenienced v We made an appointment online. We got there and the power had gone out. Once it can back on they worked hard to catch up. We were not inconvenienced very much at all. Ask for Shannon, he is awesome to work with! More

Getting my tire fixed. During a storm we had I ran over a limb and had a flat tire when I got to work early that morning. I called mckaig and Aaron had my vehicle picked up During a storm we had I ran over a limb and had a flat tire when I got to work early that morning. I called mckaig and Aaron had my vehicle picked up in Longview where I work and taken to mckaig to be worked on and then returned it all in a timely manner. I didn't have to worry about a thing even though I was stressed after hitting the limb. They always take such good care of me and my car! More

CUSTOMER SERVICE ALWAYS EXCELLENT Came in with no appt. to get oil changed. When I was walking up to customer service desk I was greeted by Doyle and a young man that was working in th Came in with no appt. to get oil changed. When I was walking up to customer service desk I was greeted by Doyle and a young man that was working in the shop. Went to check in with Shannon and he looked to see how fast they could get to my oil change. I was there probably less than 20-30 minutes. While waiting in the waiting area another young man came out of an office to offer me a drink. I walked to the show room to get reading material and a salesman got up from his desk to help me find brochures for Traverse and Suburbans. Shannon came to let me know my car was ready and explained the extra touches they did such as filling wiper fluid etc. I think he called it a 52 point check. When paying for service the lady that took my payment was very friendly and acted happy to be there. I have had oil changed at other dealerships but never at one where I felt like they were there to be happy to help and make sure I felt like it was a pleasure to be there. A GREAT EXPERIENCE! More