Bill Dickason Chevrolet Buick - Service Center

Absolutely wonderful service! I had to be in and out in a hurry and mckaig made it happen! Wonderful and helpful service and people. Mckaig truly is the dealer and service for the I had to be in and out in a hurry and mckaig made it happen! Wonderful and helpful service and people. Mckaig truly is the dealer and service for the people! More

My car just died while driving On our trip from Longiew to Tyler our 2012 Buick Enclave just quit at the red light. We were able to coast over to the apron right beside McKaig. It On our trip from Longiew to Tyler our 2012 Buick Enclave just quit at the red light. We were able to coast over to the apron right beside McKaig. It was a Sunday before Christmas so all we could do was leave it. The next morning we returned to the car and walked into the dealership. They were very prompt in starting to solve the problem. Shannon Wheeler kept us informed on everything they did and when he realized they might have to replace the engine he gave us a courtesy vehicle that was the most comparable to ours. Every person we came in contact with was so friendly and personable. I would have to say that if your car is going to quit this was the best place to have it happen beside. More

Quick Oil Changes Any time I need service done to my car I take it to McKaig! Shannon always works with me to find a convenient time that fits my schedule and they alwa Any time I need service done to my car I take it to McKaig! Shannon always works with me to find a convenient time that fits my schedule and they always have my oil changes done quickly! Definitely takes the hassle out of a regularly mundane task! I will continue to drive from Longview to Gladewater to have my 2015 Chevy Cruze and my 2012 GMC Terrain serviced. Thanks Shannon & McKaig! More

Quick and easy! Just moved to the area. Had a couple of issues with the car. Saw that there was a dealership in Gladewater. Having come from the Dallas area I figu Just moved to the area. Had a couple of issues with the car. Saw that there was a dealership in Gladewater. Having come from the Dallas area I figured we would be without the car for a couple of days. Well...nope. Took it in on a Monday to have it looked at. Parts had to be ordered. Made an appointment for the next Monday. Took it in at 8:00 and the car was ready by 10:00. That doesn't happen in the Dallas area. Not to mention, the repairs were fixed and everything works as it should. Thanks Shannon for your help! More

Shannon in service I do a lot of my own service on my vehicles. Up to this point you couldn't drag me to a dealership for any kind of work, however my experience with S I do a lot of my own service on my vehicles. Up to this point you couldn't drag me to a dealership for any kind of work, however my experience with Shannon and the service writers at McCaig, Gladewater, was much much better than I expected or have ever experienced. This is the ONLY dealership I will ever take any of my vehicles to for service. More

Great Great Service EVERYONE IS SO VERY NICE ON THE PHONE AND IN PERSON.. ALWAYS WILLING TO HELP.MAKE ME FEEL VERY IMPORTANT.SOME KNOW ME BY NAME. EVERYONE IS SO VERY NICE ON THE PHONE AND IN PERSON.. ALWAYS WILLING TO HELP.MAKE ME FEEL VERY IMPORTANT.SOME KNOW ME BY NAME. More