Bill Dickason Chevrolet Buick - Service Center

Recall service Shannon assisted me when I took my mother's car in for a recall repair. Friendly, efficient service. It did not take as long to service as I thought Shannon assisted me when I took my mother's car in for a recall repair. Friendly, efficient service. It did not take as long to service as I thought it would. More

FAST Service- such personal staff My radiator and front brakes were needing replaced and I texted the service associate and he said to come in. I brought my car in this morning and wit My radiator and front brakes were needing replaced and I texted the service associate and he said to come in. I brought my car in this morning and within a few hours they had the repairs made. I was very surprised how fast, they were able to get it done. They even got the parts from longview. I love this dealership. I've never had this good of service.... 5 stars!!!! More

Quick, Excellent Care I dropped my car off for a tire rotation and oil change. When I arrived at my appointment time they were ready for me. My car was ready before my quot I dropped my car off for a tire rotation and oil change. When I arrived at my appointment time they were ready for me. My car was ready before my quoted time. More

Service for the people As always I was not let down by the McKaig personnel. Getting my work truck serviced that I needed back in a short amount of time was no problem for t As always I was not let down by the McKaig personnel. Getting my work truck serviced that I needed back in a short amount of time was no problem for the guys at Mckaig. I would highly recommend any make or model to be taken to them. They always do awesome work. More

No Place Else There is no place else I'd rather take my car. I didn't even buy my car there but anything I've needed done to it Mckaig went over and beyond even if There is no place else I'd rather take my car. I didn't even buy my car there but anything I've needed done to it Mckaig went over and beyond even if they didn't have the part, they got it in hours not days. Then they take time to call to make sure you are please with the work they have done or to see if it is to your liking. I'm sure everyone is very professional and top notch but I've had the pleasure of dealing with Shannon the times I've been there so please call him with your car needs. You will be in great hands. More

Helpful in a crunch My car began to show signs of breaking down while on a road trip. Shannon worked tirelessly to try to figure what was wrong with our car and tried to My car began to show signs of breaking down while on a road trip. Shannon worked tirelessly to try to figure what was wrong with our car and tried to get us into a rental so we could finish our road trip. More

Excellent service provider! I've purchased numerous vehicles from McKaig. Anytime I need to take a vehicle in for service it's always a problem free process. Exceptional communic I've purchased numerous vehicles from McKaig. Anytime I need to take a vehicle in for service it's always a problem free process. Exceptional communication always enhances the experience. More

TRUCK MAINTENANCE/OIL CHANGE It is ALWAYS a delight to come to McKaigs! I REALLY enjoy the staff---so personable, yet so professional! As a mother of 6 children, it is REALLY IM It is ALWAYS a delight to come to McKaigs! I REALLY enjoy the staff---so personable, yet so professional! As a mother of 6 children, it is REALLY IMPORTANT to me that my vehicle is maintained/serviced by folks that REALLY know their stuff! While I have only had oil changes and maintenance (thankfully, as my care is a 2013!), since McKaigs came HIGHLY recommended by a mechanic friend, I rest in the knowledge that IF anything were ever to happen to my vehicle, I can trust McKaigs to fix it! More

Very Satisfied with Service Center My 2006 car needed 3 separate recall issues addressed, but most importantly, their was a significant problem with the electric system in the engine, c My 2006 car needed 3 separate recall issues addressed, but most importantly, their was a significant problem with the electric system in the engine, causing the car to lose power at unexpected times while driving. Shannon and his manager Mr. Dougan spent at extraordinary amount of time hunting down the cause, due to the fact that the computer module kept erasing all of the error codes, leaving them blind as to the root of the issue. They were able to find the computer module that was defective and replace the part. The service center staff was very kind, personable, and knowledgeable. Thank you! More

Love this place! When in for an oil change and tire rotation. The lovely staff is exactly the same friendly and inviting. This is my 2nd vehicle purchase and I'm very When in for an oil change and tire rotation. The lovely staff is exactly the same friendly and inviting. This is my 2nd vehicle purchase and I'm very pleased as usual. More