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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
648 Reviews

648 Reviews of Bill Dickason Chevrolet Buick - Service Center

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October 24, 2016

James! I very recently bought a car from McKaig and my service engine light came on, I phoned in to talk to someone about it James answered. I let him know t More

by MystiWeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
October 24, 2016

Great Service and Follow Through! Shortly after we bought our truck I was driving and noticed that there was a smoke smell and smoke under the hood. I ran up to the dealership and told More

by DLFarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Abernathy, Jennifer Moss
October 21, 2016

Amazing customer service I had a problem with my car they got right onto it and fix the problem and I want to thank the customer service so much for the great job they did More

by Kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Abernathy, Shannon Wheeler
October 20, 2016

Great Service! I had my car serviced at McKaig Chevrolet in Gladewater, TX. Shannon Wheeler helped me with the process and he was super kind and very helpful. He mad More

by Fox1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
October 14, 2016

Awesome He just took care of my problem like a champ! Friendly man. If I am having a bad day the day I a have service day. It is enjoying to go in there! More

by Danram0827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Oct 21, 2016 -

Bill Dickason Chevrolet Buick responded

Thank you so much for sharing this with us! I'm so glad to hear that James helps brighten your day when you come in for service. We know that folks generally aren't too happy or excited to be in a service department, so we do our very best to make every visit a positive one. Thank you for choosing to service your vehicles we McKaig, we know that you have a choice in where you take your vehicles to be serviced and we sincerely appreciate you choosing McKaig over the rest! Brothers FOR The People, Kent & Mark Abernathy

September 27, 2016

Routine service visit I brought my truck in for routine service and received excellent service as always. They treat people like family every visit. Great people working th More

by Jcalr89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler, Laura Abernathy
September 24, 2016

Fast Service I arrived at my appointment on time.The service guy came right to me told me what he was gone do and got me right out.The service was fast and all the More

by Fast Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faye Hinds, Shannon Wheeler
September 23, 2016

Great service! I always take my vehicles to McKaigs for service and trust Aaron and the service department to take care of us at each visit. Our oil change and tire More

by CTClifton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Abernathy
September 21, 2016

Always Welcomed Nice to walk into a dealership that treats you like more then just a customer! Will continue purchasing for that reason! Ready to see the 2017 1 tons! More

by MarkSherrow01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
Sep 23, 2016 -

Bill Dickason Chevrolet Buick responded

Mark, thank you for sharing that! When we hear our guests comment about the way we treat them and the environment we have created here at McKaig, we know we're doing something right! We know that everyone has a choice in where they take their business, and nobody particularly enjoys going to car dealerships - so we do our absolute very best to provide an inviting and respectful atmosphere. We appreciate you! Kent & Mark Abernathy, Brothers FOR The People

September 14, 2016

Oil change I always feel like the service department does everything thing they can to take care of my service needs. They are always willing to work with me to More

by Adamek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
Sep 17, 2016 -

Bill Dickason Chevrolet Buick responded

Thank you so much for your kind words about our service department! Our team in the back is a great group of individuals, and I'm so happy to hear they work with you and are able to get you back on the road in a timely manner! Thank you very much for your business! Kent & Mark Abernathy Brothers FOR The People

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