Bill Dickason Chevrolet Buick - Service Center

Awesome service all the way around! This dealership has been great from the first purchase and every service visit, I always leave satisfied. Shannon and the guys in the service departme This dealership has been great from the first purchase and every service visit, I always leave satisfied. Shannon and the guys in the service department treat us great and make sure we understand the reason for any work preformed on our truck or surburban. More

Service I needed some work on a diesel they took care of it for me under warranty...service was good and completed in a timely manner and I was kept posted on I needed some work on a diesel they took care of it for me under warranty...service was good and completed in a timely manner and I was kept posted on the progress More

Always great service Shannon always take care of my car needs. Our suburban had a rattle and they didn't give up until they found what it was. I can always count on frie Shannon always take care of my car needs. Our suburban had a rattle and they didn't give up until they found what it was. I can always count on friendly service. More

Warranty repair It was quick. I was late due to unrelated circumstances so they gave my spot away, but still got me taken care of before I was originally scheduled to It was quick. I was late due to unrelated circumstances so they gave my spot away, but still got me taken care of before I was originally scheduled to leave despite my tardiness. All counter agents were very nice and pleasant to deal with and were approachable. More

Scheduled Services I've been coming to McKaig Chevrolet for over 3 years and they treat me like family. Shannon is always very helpful and gets my Buick and out quickly. I've been coming to McKaig Chevrolet for over 3 years and they treat me like family. Shannon is always very helpful and gets my Buick and out quickly. Thank you for all you all do. See ya next time. More

DEFINITELY A DEALERSHIP "FOR THE PEOPLE!" McKaig Chevrolet has been our favorite local Chevrolet dealer for years now. The customer service, attention to detail and great service department co McKaig Chevrolet has been our favorite local Chevrolet dealer for years now. The customer service, attention to detail and great service department continue to keep us coming back. No matter whether you drop in with a problem or question or whether you call to schedule an appointment, the folks at McKaig are the best. From the minute they pick up the phone to when you check out, you are their most important customer. Shannon Wheeler, of the Service Department is super friendly and works hard to be sure your car is taken care of and that you get the very best pricing for service and repair. When it comes time to buy a car again...McKaig Chevrolet is our family's dealership! More

First rate service Excellent service! My family attended a wedding in Dallas over the weekend. At the wedding, the gentlemen parking cars lost my key. I was unable to Excellent service! My family attended a wedding in Dallas over the weekend. At the wedding, the gentlemen parking cars lost my key. I was unable to find my spare. I was able to borrow a car and get back to Gladewater. Aaron Abernathy met me at McKaig at 7:30 on Sunday morning so I could get back to Dallas and get my car and my family. First class all the way!! More

Shannon's Team I took my Tahoe to McKaig Chevrolet because my Stability Traction Error light came on and my vehicle starting running very ruff. I only have the one v I took my Tahoe to McKaig Chevrolet because my Stability Traction Error light came on and my vehicle starting running very ruff. I only have the one vehicle and took it to McKaig on Wednesday afternoon to see when they could work on it. Shannon told me they were booked the rest of the day Wednesday, but that if I could bring my vehicle back on Thursday morning that he would try to work it in due to my family crisis. I took my vehicle in at 7:30 a.m. Thursday and Shannon called me with the diagnostic results by 2:00 p.m. Shannon and his team members had my vehicle fixed by 5:00 p.m. Thursday. My husband and I were truly Blessed by this team of Professionals. More

Excellent servixe Shannon is always helpful and courteous. Recommends service needs. I had a warranty issue and he resolved it while changing oil and rotating our tir Shannon is always helpful and courteous. Recommends service needs. I had a warranty issue and he resolved it while changing oil and rotating our tires. Great service More

Quick and convenient, friendly I bought my 2016 car a few months back so it is still under warranty. The remote start stopped working so I called the service dept to see if I could I bought my 2016 car a few months back so it is still under warranty. The remote start stopped working so I called the service dept to see if I could bring it in. I spoke to Shannon Wheeler who was able to get me in quickly on my preferred day of service. Because the parts needed to be ordered to fix, they gave me a nice courtesy vehicle to drive for two days. The staff were very friendly, reliable, convenient, and kept me up to date on my car. I'm very happy with the full car experience from the purchase day with Bruce, to the free oil change and the current service with Shannon Wheeler and his knowledgable staff. My father has done business with McKaig for years and refuses to go anywhere else. He says, if they don't have it- they will find it for you. They seem honest, don't send out the stupid gimmick junk mail and seem to value and respect their customers. They are professional but also down to earth, un-intimidating, and approachable. Me being a single, working mother- I feel they have really taken care of me. Plus, my name is Shannon and with a name like Shannon-- well, ya can't go wrong! McKaig for President--- Shannon Olvera More