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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
648 Reviews

648 Reviews of Bill Dickason Chevrolet Buick - Service Center

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January 06, 2018

Great service Always ready with answers. Always on point ready to answer. No matter what they are willing to take theyre time and find the answers for you if they d More

by Domingu3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

We are most grateful for your business and for recognizing Mariela Hernandez providing you with friendly and helpful "Great Service!" We believe everyone deserves to drive a safe, reliable car that's fun to drive for as long as you wish to own it. We take being a dealer "for the people" (R) very seriously and sincerely appreciate it when guests recognize the efforts of our great staff. Thank You! We look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick Gladewater, Texas (US 80 @ E Loop 485) Antique Capital of East Texas

January 05, 2018

Experienced good customer and auto service this time. This is my first time having vehicle serviced with new Service staff. Old auto service was poor. This time was better. The wait was longer than ant More

by lrich21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Kim
Jan 05, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you so much for your business and for taking the time to write a review to let us & others know about your service experience. We have been making changes to improve and appreciate your feedback. We are very sorry we were slower than your expectation and will check to see why this occurred. What service did you have performed and what are your expectations in the future as we will discuss in our Training sessions. We truly want to be the best in East Texas and appreciate ideas on how we can improve. Thank you again for your business and Happy New Year from all of us at McKAIG Chevrolet Buick - your East Texas Dealer "For the People(R)."

December 29, 2017

Services Very quick service, literally in and out within 20 min! Fast and friendly service! These guys, and gals, are doing everything right! Not to mention t More

by Marisol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

Marisol, We sincerely appreciate your business and for your taking the time to recognize the friendly and helpful efforts of Mariela on your behalf. We want folks to enjoy their McKaig experience and love to hear when we succeed in making you happy helping keep your car safe, reliable and fun to drive for as long as you wish to own it. We look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick - for the people (R) Gladewater, TX (US 80 @ E Loop 485) The Antique Capital of East Texas

December 29, 2017

Fast and Friendly Service The Service is the best around. I have never spent more than 15 minutes for routine inspections and oil changes/tire rotation. The free lifetime oil c More

by GoSooners62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

Bill Dickason Chevrolet Buick responded

Thank you so much for your business and for recognizing the "fast and friendly service' of Mariela Hernandez. We have a great Service Solutions team led by John Mackey and believe everyone deserves to drive a safe, reliable and fun to drive car for as long as they wish to own it. We appreciate your choice of McKaig and take very seriously being your Longview - Tyler East Texas dealer "for the people" (R) regarding your transportation needs. We look forward to serving you as well as your co-workers, family and friends in the future. Sincerely, McKaig Chevy Buick - "For the People" (R) Gladewater, Texas (US 80 @ E Loop 485) The Antique Capital of East Texas

July 03, 2017

The service was quick! I was able to get in and out of McKAIG in less than 30 minutes! Everyone was super nice and very professional, thank you. You are a blessing! More

by hcrafts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Abernathy, Larry Jones, John Mackey
June 19, 2017

Service dept Fast, courteous, went above and beyond to meet my needs and get repairs done. Excellent work, very helpful counter people. John was great!!! Hopeful More

by SmilingJ60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeriamy Schumacher
June 03, 2017

My Engine Light is ON!! McKaig has always been able to work my service into their schedules in a timely manner. I usually need a loaner car or I need to be taken to work, wh More

by SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 05, 2017

In and out in a flash! My truck was taken back at my exact appointment time and was done within 30mins. These guys are awesome. If my trips to the Doctors office were just t More

by Hoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
April 30, 2017

Service Experience Every time I go in for a oil change I am greeted with a smile and great service. They are very organized and also informative in the services you may More

by Isisd2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
March 31, 2017

oil change and tire rotation this is an awesome place to both buy and have your car serviced the guys are amazing fast and friendly Shannon will do what needs to be done t More

by dana.m.worley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Wheeler
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