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Bill Dickason Chevrolet Buick - Service Center
Gladewater, TX
648 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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648 Reviews of Bill Dickason Chevrolet Buick - Service Center
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January 25, 2018
First time customer I am new in Gladewater and This was my first time here, and everyone was really nice and attentive. Mariela Hernandez was a lot of help! I am new in Gladewater and This was my first time here, and everyone was really nice and attentive. Mariela Hernandez was a lot of help! More
by Brantbellatti
Employees Worked With
January 24, 2018
Very pleased! I had my car serviced at mckaig chevrolet in gladewater,tx. Kim owens worked very hard to get me a reasonable price! She was very helpful and friendly I had my car serviced at mckaig chevrolet in gladewater,tx. Kim owens worked very hard to get me a reasonable price! She was very helpful and friendly! Thank you! More
by Andrea
Employees Worked With
Kim Owens
January 24, 2018
Service people were great Let's start with the bad first. The woman that answered the phone in the service department to set up my appointment talked like her mouth was on fir Let's start with the bad first. The woman that answered the phone in the service department to set up my appointment talked like her mouth was on fire, she wouldn't listen to me, and I had trouble getting her to shut up so that I could get an appointment made. At one point, I had to tell her stop 5 times so that I could get the appointment set. I got into the service department at 7:30 this morning, not a time of my choosing. Kim Owens came out and handled things smoothly. I was kept informed thru the process of what was going on. Everything that they did was explained to me, including a couple of issues that they could not duplicate. The only issue I had was in getting my paperwork at the end of the job. Not quite sure what happened there, but it was over 20 minutes from the time that they told me it was done until I got the paperwork at the cashier's window. More
by boilers78
Employees Worked With
Kim Owens
January 22, 2018
Great Customer Service I took the company vehicle to McKaig for an oil change and Kimberly Owens assisted me. Her customer service was outstanding. She was very kind, cour I took the company vehicle to McKaig for an oil change and Kimberly Owens assisted me. Her customer service was outstanding. She was very kind, courteous and very professional. More
by Area Agency on Aging
Employees Worked With
Kim Owens
January 20, 2018
Service is just excellent. Thank you for given me the bests service with some great persons, and taking care of my truck as well. They work fast and do an excellent job at my tr Thank you for given me the bests service with some great persons, and taking care of my truck as well. They work fast and do an excellent job at my truck. Excellent service. More
by Rico05
Employees Worked With
January 18, 2018
Amazing Kept me informed on what was going on with my car. Very patient and was very friendly .She made my wait bearable . Overall amazing job Kept me informed on what was going on with my car. Very patient and was very friendly .She made my wait bearable . Overall amazing job More
by Shreka M Simpson
Employees Worked With
January 16, 2018
Great Kimberly Owens was great and so helpful I appreciate everything she did for me she went out of her way to make sure I was well taking care of. Kimberly Owens was great and so helpful I appreciate everything she did for me she went out of her way to make sure I was well taking care of. More
by Shellbenson
Employees Worked With
Kim Owens
January 16, 2018
Awesome service! Kim was so sweet and made sure I was well taken care of. She was super slammed when I arrived and did not let that get to her. She handled everyone li Kim was so sweet and made sure I was well taken care of. She was super slammed when I arrived and did not let that get to her. She handled everyone like a pro! More
by Kim75455
Employees Worked With
Kim Owens
January 09, 2018
McKaig Oil Change/Tire Rotation Mariela Hernandez provided excellent customer service to myself from the moment I walked in to the moment I left. Faye Hinds checked me out and also Mariela Hernandez provided excellent customer service to myself from the moment I walked in to the moment I left. Faye Hinds checked me out and also provided outstanding customer service! Service was fast! More
by Kristen L Howard
January 09, 2018
Always a great place! Always a great experience when ever I come to get my oil changed. A wonderful waiting room, super friendly staff that always greet you with a smile! Always a great experience when ever I come to get my oil changed. A wonderful waiting room, super friendly staff that always greet you with a smile! I will continue my relationship with Mckaig when ever I buy a new or used car. Today, Ms. Hernandez, greeted me at my car and did it with friendly service. More
by Leslie McPherson
Employees Worked With
