Bill Dickason Chevrolet Buick - Service Center

Great Service We were out-of-state travelers with an electrical/transmission/speedometer problem and McKaig took care of us very well. From the initial call with F We were out-of-state travelers with an electrical/transmission/speedometer problem and McKaig took care of us very well. From the initial call with Fran to the employees that kept checking on our welfare and offering coffee and water we were treated like valued long-standing customers. Mariela kept us informed and understood the importance of passing the problem history directly to the mechanic. Tyler did the computer diagnostic, listened to the various symptoms, test drove, made the repair, and test drove it again to confirm all was well. We even received gift cards to McDonald's across the street for our lunch since we had been waiting so long. Everyone at McKaig was a great blessing to us in our time of need. We were diagnosed, fixed, and on our way in about 4 hours, much better than we expected! More

Service Center We took my new Encore in for oil change. It was quick and friendly. Ms. Hernandez was very helpful. Over all good experience . We got there a little We took my new Encore in for oil change. It was quick and friendly. Ms. Hernandez was very helpful. Over all good experience . We got there a little early and they were able to take the car back a little early and do the oil change and the safety checks. It was the first oil change there was no charge. We bought our Encore at this dealership. Very friendly place. More

Service us awesome here Everytime I come to get my car checked out or worked on, these guys always delivery as expected, often above that. This time, Aaron took care of me an Everytime I come to get my car checked out or worked on, these guys always delivery as expected, often above that. This time, Aaron took care of me and the team just flows like water. I even get some good advice on car care and hunting tips. Value here is so much more than a low price! More

Amazing service McKaig's service department is very friendly and efficient. Aaron set me up an appointment for an oil change, from the time I stepped into their bu McKaig's service department is very friendly and efficient. Aaron set me up an appointment for an oil change, from the time I stepped into their building he showed phenomenal customer service. During my short wait he made sure to check on me and asked if I needed anything. Aaron was very friendly, respectful, and professional. I will undoubtedly go back to McKaig for future maintenance task on my vehicle. More

I will never buy from this dealer again. The sales staff are good people but service center sucks. Took them 6 months to finally fix a bent rim on my wifes truck. Buying their Biggest dealer package is a are good people but service center sucks. Took them 6 months to finally fix a bent rim on my wifes truck. Buying their Biggest dealer package is a waste of money. Didn't even last a whole 15 months. I had a leaking condenser and they wouldn't honor our warranty because it went out 60 miles ago. $10,000 for that stupid package and it didn't last and then they had the audacity to ask if I wanted to extend it. I'm done never going back. More

Service Review I have been a Customer of McKaig Chevrolet since I got my first vehicle 40 years ago. The service has always been first rate and they have taken care I have been a Customer of McKaig Chevrolet since I got my first vehicle 40 years ago. The service has always been first rate and they have taken care of me and my family as if we were part of their family. I especially want to mention Aaron Abernathy. His knowledge of his job, the attention to detail and the care he gives will keep me coming back. More

Amazing Car Buying Experience I loved how the staff didnt hound me about buying a car on the spot. At other dealerships I felt pressured to buy. Mr. Pritchett and Mr. McCloskey we I loved how the staff didnt hound me about buying a car on the spot. At other dealerships I felt pressured to buy. Mr. Pritchett and Mr. McCloskey went above and beyond to get me the car I wanted. I'm so thankful for those who help me and that I found this dealership. Everyone was amazing! I am so happy with my new car. More

Customer service I was stuck on the side of the road with a flat tire and a flat spare. I called mckaigs and spoke with Aaron in the service department and he came to I was stuck on the side of the road with a flat tire and a flat spare. I called mckaigs and spoke with Aaron in the service department and he came to me with a spare tire they had and replaced it for me! I followed him to the dealership and he got both of my tires fixed, taking all of the stress out of a stressful situation! Best customer service I’ve encountered! More