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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
648 Reviews

648 Reviews of Bill Dickason Chevrolet Buick - Service Center

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August 06, 2020

Great service Both Mariela and Faye was very nice and helpful appreciate the courtsey given to me and my car. Every employee I came contact with was nice. It really More

by nurseton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Bill Dickason Chevrolet Buick responded

We're pleased to know we have been able to exceed your expectations and really help you out! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2020

The whole team is amazing! Staff was so nice! Chris, Patrick, Mariela, and Tyler (technician) were such a great help! Definitely the best place to come and get your vehicle serviced! I recommend them 11 More

by Evie Brown
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler, Chris Williams, Patrick Evans
Aug 10, 2020 -

Bill Dickason Chevrolet Buick responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mckaig Chevrolet Buick. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 06, 2020

Mariela did a great job getting me in and out quickly today ! I will definitely recommend this place and will be doing service here again! More

by Fleticia1
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Bill Dickason Chevrolet Buick responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mariela here at Mckaig Chevrolet Buick! Thanks again for the recommendation, and have an amazing day!

July 18, 2020

Service department today was on the ball for my oil change. No waiting at all. Got me in and out in a flash. Mariela Hernandez even helped me out on how to receive discount coupons and get lower prices More

by Miranda Davis
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Bill Dickason Chevrolet Buick responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit. Until the next time we meet, take care!

July 15, 2020

Quick and great customer service! Everyone was friendly and so helpful explaining everything that needed to be serviced. Would definitely recommend and will continue to use in the future! More

by Jamison89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Bill Dickason Chevrolet Buick responded

Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!

July 15, 2020

I went in for service and I’m always met with a smile from Mariela and Patrick is always so helpful I really appreciate them More

by Carbuyerreppond
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams, Patrick Evans
Jul 17, 2020 -

Bill Dickason Chevrolet Buick responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mckaig Chevrolet Buick and we hope to see you again.

July 14, 2020

Went in for my routine oil change but ended up needing an alignment and new tire. Mariela and Patrick were super helpful and friendly! GREAT customer service!! More

by queenofthejs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Evans
Jul 16, 2020 -

Bill Dickason Chevrolet Buick responded

We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 09, 2020

Quick, easy, painless, and friendly!!! They kept me informed on all progress and problems. Brady, service tech, went out of his way to explain the necessary repairs. More

by Cody
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady
Jul 12, 2020 -

Bill Dickason Chevrolet Buick responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mckaig Chevrolet Buick. We do hope we can be of assistance in the future. Take care!

July 06, 2020

Quick and awesome service, very nice people, waiting area was nice and clean. Will definitely recommend to others and come back to for my next service date. More

by Alley93
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Bill Dickason Chevrolet Buick responded

It is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 02, 2020

Working with Patrick has been the easiest service center experience I've had. I can trust him with providing me the exact services my vehicle needs. Thanks again to him and McKaig for making this an easy ca More

by rodrigovilleda27
Recommend Dealer
Yes
Employees Worked With
Brady, Patrick Evans
Jul 03, 2020 -

Bill Dickason Chevrolet Buick responded

Our team is dedicated to providing you with the best service experience so we are pleased to hear you found that to be the case with Patrick and Brady. If there is anything else we can do for you, please do not hesitate to reach out. We hope you have a great day!

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