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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
648 Reviews

648 Reviews of Bill Dickason Chevrolet Buick - Service Center

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July 17, 2022

We called to have warranty work done on our truck and Chris the service manager was very helpful. They fixed everything that was wrong and had the truck running like brand new. Thanks so much ! More

by ABBIEJETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams, Tricia Van Heise
Jul 19, 2022 -

Bill Dickason Chevrolet Buick responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2022

Great customer service. New Owner same wonderful staff. Adrian is the best salesman. Great place. More

by DSUE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian
Jul 16, 2022 -

Bill Dickason Chevrolet Buick responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2022

I had a appointment and as soon as I arrived. I was pulled in and serviced. It didn't take long at all. There was good customer service with everyone. The ladies were awesome and there was plenty More

by CHERYLWASHINGTON2408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Van Heise
Jul 16, 2022 -

Bill Dickason Chevrolet Buick responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

Very friendly courteous staff. Got me in and out quickly. Nice comfortable waiting area provided me with water. More

by RLEUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Jul 13, 2022 -

Bill Dickason Chevrolet Buick responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 08, 2022

The service staff treated me with professionalism and courtesy . They took my car in at my appointment time and had it fix tx the same day. More

by KATHYJANEBYRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Bill Dickason Chevrolet Buick responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 08, 2022

Very helpful when called. Quick and courteous service. Friendly people at all points of visit. More

by rtucker5772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady, Tricia Van Heise
Jul 09, 2022 -

Bill Dickason Chevrolet Buick responded

Hi, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

March 20, 2022

Great people and they do there best to take care of there people and get you what you want in a meaner way More

by Taylorchayes2568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor, Tristian Olivares
January 15, 2022

I came in for an appointment Thursday morning for a transmission flush service. Mariela Hernandez got my truck checked in pretty quickly. When they where all done she gave me a call to come pick it up More

by Richard Irvine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2022

I came in last week for brake service on my truck Patrick got me checked in and called my extended warranty to deal with getting it taken care of. Great job Patrick. My truck was fixed that same day and I wa More

by Richard Irvine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
October 29, 2021

Hi Richard here again. My experience with McKaig as a whole is always pleasant. I came in yesterday on October 28th for a basic oil change that Mariela Hernandez had scheduled for me last week . The ser More

by Richard Irvine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know the gentlemans name but wanna give a big thanks to the older gentleman in service for a great job on the maintenance performed on my truck yesterday. , Chris Williams
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