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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
648 Reviews

648 Reviews of Bill Dickason Chevrolet Buick - Service Center

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September 29, 2022

Customer service was excellent and the work was performed in a timely manner. The tech did an excellent job repairing my truck with no issues. Thank you for the quality service. More

by LANSDALEPAINTINGANDDRYWALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Bill Dickason Chevrolet Buick responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 28, 2022

Very good customer service, ready to answer any questions you might have. Was able to resolve my problems that day. More

by DONETTEKING33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Van Heise
Oct 02, 2022 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 24, 2022

Glad the wait time was short and comfortable. Staff offered something to drink which was great. More

by KSCBIRDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Sep 27, 2022 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2022

Everyone was very helpful and courteous. The repairs were made in a timely manner and to my satisfaction. I would certainly use their service department again. More

by LCOWANGILMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams, Tricia Van Heise
Sep 24, 2022 -

Bill Dickason Chevrolet Buick responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2022

Everyone here is amazing and helpful. They back up their vehicles and their word. So happy I hose this dealership! More

by angeldawn1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Sep 23, 2022 -

Bill Dickason Chevrolet Buick responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for choosing Bill Dickason Chevrolet Buick and we hope to see you again.

September 21, 2022

Not the best at communicating with you about your vehicle. They diagnosed my truck but I never received a quote to have it fixed. More

by Starrztwilight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mariela Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Bill Dickason Chevrolet Buick responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (903) 374-4526 so we can work towards a resolution. We look forward to hearing from you.

September 20, 2022

I had made a scheduled oil change and this dealership done an excellent job.They were very timely with this service. There also were no extra cost as I had purchased this service part of a maintenance ag More

by Lacetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Bill Dickason Chevrolet Buick responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you soon!

September 20, 2022

The BEST Service and People EVER! ! Love Mariela and Chris. Forever a McKaig girl. And I love Ms. Faye!! More

by LESLIE_KNOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams
Sep 23, 2022 -

Bill Dickason Chevrolet Buick responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2022

Definitely was a great experience. During the time of my vehicle being serviced I was able to be shuttled to work on time. When the repairs were complete they brought my vehicle and dr More

by martinclay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Van Heise
Sep 19, 2022 -

Bill Dickason Chevrolet Buick responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 12, 2022

Great service department with knowledgeable customer service reps. Willing to go the extra steps to get repairs right. More

by CHARLESEDWARDLONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Aug 15, 2022 -

Bill Dickason Chevrolet Buick responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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