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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
648 Reviews

648 Reviews of Bill Dickason Chevrolet Buick - Service Center

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December 11, 2022

Received a timely appointment for an oil change and tire rotation. Arrived and the service was performed as requested. Each one encountered was very friendly and courteous. I would recommend this dealersh More

by MLISLE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams, Tricia Van Heise
Dec 12, 2022 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 08, 2022

As always they go way beyond in helping their customers. Feel very appreciated with them More

by Donna Admire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams, Tricia Van Heise
Dec 10, 2022 -

Bill Dickason Chevrolet Buick responded

Donna, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 07, 2022

This dealership is convenient to the people living west Longview and provides efficient, friendly service More

by JDOC81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Dec 09, 2022 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 29, 2022

This is my go to place for any of my car problems are just a routine check I've been going here for years the name has changed but the service is the same More

by dekota1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Van Heise
Dec 01, 2022 -

Bill Dickason Chevrolet Buick responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 15, 2022

The service department is non responsive and does not follow up well. Poor service! I would recommend better service. More

by RMCCLOSKEY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tricia Van Heise
Oct 18, 2022 -

Bill Dickason Chevrolet Buick responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (903) 374-4526 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 08, 2022

Great personality great ppl my car was done on time. The pies are the bomb More

by MARIELITAHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

October 05, 2022

Just excellent customer service with a good attitude. Not like other dealerships who do not really want to do what they have promised. More

by JEFFB1911
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 03, 2022

I had a great service experience with the folks at Dickason Chevrolet Buick. They did what they said that they would do as they said that they would do it, and at a reasonable cost. All of the emplo More

by TWINN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams, Tricia Van Heise
Oct 07, 2022 -

Bill Dickason Chevrolet Buick responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2022

Mariela was very helpful. She found a small problem with our SUV when she was bringing it to the front of the dealership for us to drive home. She got with the mechanic and co More

by oim302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Bill Dickason Chevrolet Buick responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 01, 2022

The whole experience has been great! Trisha has been helpful no matter how much I called about trivial things She has been understanding and polite beyond need thank you Bill Dickason fo More

by kellylyn1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda , Chris Williams, Tricia Van Heise
Oct 05, 2022 -

Bill Dickason Chevrolet Buick responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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