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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
648 Reviews

648 Reviews of Bill Dickason Chevrolet Buick - Service Center

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February 15, 2023

Able to get in at appointment time. Courteous. Not a long wait time for work done. Help keep up with maintenance. Will go back More

by skayjobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Bill Dickason Chevrolet Buick responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2023

GREAT SERVICE, WAS LATE FOR APPOINTMENT BUT THEY WORKED ME IN IMMEDIATELY AND WAS OUT IN UNDER AN HOUR.... VERY UNEXPECTED AND I EVEN GOT A PIE More

by sech4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Van Heise
Feb 08, 2023 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2023

I always get the best service with Bill Dickason. They are courteous, thorough, and always look out for my best interest. Will continue to buy my vehicles from them. Thanks! More

by catherinecrawford0111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2023

Second time I had to bring car back due to oil leaking around the oil filter after routine oil change. Same technician each time. More

by SCOTTSBABYDOLL1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Jan 06, 2023 -

Bill Dickason Chevrolet Buick responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

December 30, 2022

The service lady my wife worked with on this visit was friendly and helpful. However, the young mechanic left black grease smudges both on the floor and upholstery. This is certainly not the first time b More

by RaymondRogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Jan 02, 2023 -

Bill Dickason Chevrolet Buick responded

Hi, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 24, 2022

If you need 15 word minimum, then you are asking too much of your customers. Service was excellent More

by JOEBWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Dec 26, 2022 -

Bill Dickason Chevrolet Buick responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 16, 2022

I drive from Longview Bill Dickason Chevrolet to have all service work done on my Buick Enclave that I purchased there new. The people have always been good to work with. That means a lot to me. I recent More

by RaymondRogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Dec 19, 2022 -

Bill Dickason Chevrolet Buick responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 15, 2022

The people the dealer are always nice, and we help you when it’s needed or answer question More

by Chary17s5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Bill Dickason Chevrolet Buick responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

December 15, 2022

Excellent service. And very quick. Spoke with James, the tech that did my work. He was very helpful and answered many questions for me. He gets my 2 thumbs up award. More

by MARCHELLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Bill Dickason Chevrolet Buick responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2022

Finally there is someone who understands how to provide service. They made me feel like a human being.. The salesman sells the first vehicle, but the service shop sell any others in the future. More

by LUCKYDOGX13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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