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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
648 Reviews

648 Reviews of Bill Dickason Chevrolet Buick - Service Center

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May 02, 2023

Always exceeding our expectations. Very Friendly service and willing totake their time to review everything they found and did. More

by KGDOWNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

This dealership didn't look at the name on a GM rewards account and gave my 10,500 rewards points to a person that was not me. More

by WILLHOUSLEY44
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Mariela Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2023

They took care of my needs. As always, the staff is friendly. I am extremely please with the customer service. More

by SutherlandV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams
April 16, 2023

Very pleased with customer service. The service was performed fast and efficiently. Will definitely use again. More

by DAVISR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

Very courteous, informative and easy to understand. Good waiting accommodations. Will definitely continue getting my Buick serviced here. More

by MINDYMCCAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams, Bradley Fresh
April 15, 2023

Very efficient and friendly employees, answered my questions with excellent knowledge of the issues my car had. More

by SUSANCTAYLOR54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda
April 02, 2023

Great customer service responded with my wants and needs. great listen to my service needs. Gracias JS More

by johnsanchz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2023

My friend was worried about not being able to get financing with their credit score. Adrian got it done in less than 2hrs!! Great place to do business 👌 More

by johnnyragster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Scadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Van Heise
Mar 31, 2023 -

Bill Dickason Chevrolet Buick responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 29, 2023

Mariela Hernandez is Super Awesome and she is such a professional. She's very thorough and always makes sure I understand what's going on. More

by The Gipson's
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Bill Dickason Chevrolet Buick responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Dickason Chevrolet and we hope to see you again soon!

March 07, 2023

The service department was very good. Did all they said would and actually completed the work 3 hours ahead of the forecast time. Service has always been good for me at this dealership- More

by JOEHSMITH69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Bill Dickason Chevrolet Buick responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Dickason Chevrolet! Thank you again for choosing Bill Dickason Chevrolet and we hope to see you again.

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