Bill Deluca Chevrolet GMC

I purchased a new Chevy from this dealer in Oct 2011. They negotiated tough, but in the end I wanted the car and agreed to the price. My first mistake. During the closing I was promised a $500 Lowes card They negotiated tough, but in the end I wanted the car and agreed to the price. My first mistake. During the closing I was promised a $500 Lowes card and have the GM Customer Incentive and Onstar Acknowledegment form in my hand to prove it (and yes they spelled acknowledgement wrong). I was told it comes directly from GM and that I will get it in a few weeks. After a few weeks went by, I called and spoke to Greg the manager. Greg put the blame on GM. Ok fine. I follow up with GM and they told me that program was expired before it was even offered to me. So DeLuca purposefully offered me the incentive even though they knew or at least should have known it was expired. After numerous follow up calls and emails with Greg, he admitted that GM stopping running the promotion but REFUSED to make good on the incentive which I have in writing. I am tired of trying to get DeLuca to do the right thing and man up and provide me what they promised and put in writing. To this day, I have not received anything. I WILL NEVER BUY A CAR FROM DELUCA! EVER! Please do not think because you have it in writing that it means anything to these guys because obviously it does not. STAY AWAY! More

We traded for a 2012 Malibu in June 2012. After visiting a few dealers we were offered the best trade in at DeLuca. The entire purchasing experience was non stressful.Since the purchase, we have had one war a few dealers we were offered the best trade in at DeLuca. The entire purchasing experience was non stressful.Since the purchase, we have had one warranty visit and two routine service visits. The service department is every bit as professional as the sales department. Each visit is followed up by contacts to be sure there is customer satisfaction. From our point of view, this is a very customer friendly dealership that we are willing visit at any time. More

I went to Bill Deluca to look for a new GMC truck. I have been shopping all week and dealing with greasy sales people. When I stepped into the showroom, I was greeted by Mo. I liked the guy right away. He wa been shopping all week and dealing with greasy sales people. When I stepped into the showroom, I was greeted by Mo. I liked the guy right away. He was very easy to deal with. He showed me the truck and took the time to answer all my questions. The whole experience was just painless. These folks are different from all other dealers I have visited. They want your business and they will bend over backwards to make sure you are happy. Thank you Mo for a great service and I will be seeing you when my wife is ready for a new car! More