Bill Cramer Chevrolet GMC

Worst experience I can't recommend these guys was there 8 times in 6 months for the same problem. Bought 4 vehicles from them in the past. Finally had go buy a differe I can't recommend these guys was there 8 times in 6 months for the same problem. Bought 4 vehicles from them in the past. Finally had go buy a different brand after I got fed up with them tried go to the higher ups and they didn't care. So they chose to lose a customer of over15 yrs because of this. More

Don't believe them when they quote you $405 for 2 front brake PADS, unauthorized brake flush, sensor light on after visit and 6 hours of waiting......No apologies, no explanation, no ride o $405 for 2 front brake PADS, unauthorized brake flush, sensor light on after visit and 6 hours of waiting......No apologies, no explanation, no ride offered when I dropped off the vehicle, blew smoke when asked about the price and offered to take my car back for sensor but it would cost more money and more time......Need I say anything else? More

My car's external temperature sensor has been replaced 2 times. It still is not working and shows an incorrect temperature. On a hundred degree day, it shows that it is 10-30 degrees an has been replaced 2 times. It still is not working and shows an incorrect temperature. On a hundred degree day, it shows that it is 10-30 degrees and that I should watch out for black ice. Consequently the air conditioner will not work. I've taken the car in 3 times for this problem, and it is a 2017 Buick LaCrosse, and I have been unable to use my car because of the extreme heat. The service personnel are very nice, but the problem has been resolved. Thank you for any assistance you can offer to resolve this problem. More

Don't lie about it! Brought my vehicle in on Monday because I couldn't completely turn it off and remove key. Was given a loaner. What is upsetting is that I was told I w Brought my vehicle in on Monday because I couldn't completely turn it off and remove key. Was given a loaner. What is upsetting is that I was told I would get a call that day. 2nd day I called and was told that they were looking at it and would call back shortly. 3rd day I called again and was told they would walk back to the shop and call me back soon. 4th day I called again and told them I will be picking up my vehicle and taking it elsewhere. Had they been truthful and called me back, I would be more patient. Can't deal with a company that is dishonest. Makes me wonder how much dishonesty goes on there! More

Amazingly helpful My car died in the parking lot of target on a Saturday afternoon close to 5 pm. Luckily my brother in law was with me and lifted the hood to finds a v My car died in the parking lot of target on a Saturday afternoon close to 5 pm. Luckily my brother in law was with me and lifted the hood to finds a volcano of battery acid on one side. He was able to get it started but I immediately went to BC .I called they said they were open until 5:30! I got there and explained the problem. There battery cable a relay were broken off, They gave me a loaner car! I was not expecting that! But I was so grateful. They said it was free of charge! They had to order a part still it was going to be in a day or more. I asked hire much it was going to cost to fix it. The gentleman told me it was covered under warranty. I insisted in was out of warranty and to double check. He came back and said it WAS still under warranty. Until June 13! I was thrilled. Just saved myself $368 thank you Bill Cramer for your honesty andintegrity. s More

Very professional dealership-- Courteous staff I have purchased two vehicles from the dealership and have been pleased due to the professionalism of the staff. So many dealerships are smoke filled I have purchased two vehicles from the dealership and have been pleased due to the professionalism of the staff. So many dealerships are smoke filled rooms with loud talking , smoking and poor jokes. The facility is clean. I was in and out in 90 minutes on a purchase. There was no idle downtime. Good experience.! More