Bill Cramer Chevrolet GMC

I just wanted everyone to hear how disgusted I am with the service I received from the Bill Cramer service department today. I bought my 2019 Bolt from this dealership and I’ve been very happy with it thu the service I received from the Bill Cramer service department today. I bought my 2019 Bolt from this dealership and I’ve been very happy with it thus far. I recently received a letter from GM informing me of a recall on my vehicle. The letter said that, on average, the service would take an hour to complete. I made an appointment for the 29th of May at 9:30 AM. I should add that I live about an hour away. When I arrived this morning I was told that “it was gonna be a while.” I asked how long “a while” was, but the man I spoke to could not even give me a rough idea. I showed him the letter from GM saying that the service should take approximately 1 hour. He graciously explained to me that the 1 hour meant that whenever they got the car to the mechanic, that’s when the hour began. How stupid of me to think that since I had an appointment and that I had driven an hour to show up 15 minutes early, that my car would be serviced at tat time. The Bill Cramer dealership has lost my future business and I will tell everyone who cares to listen of my experience with their service department. More

Great Salesman! It was a quick sell. I wasn’t looking fir a Buick and Brett helped sell me on it. I feel like I got more car for the $ than anywhere else I looked. a Buick and Brett helped sell me on it. I feel like I got more car for the $ than anywhere else I looked. More

sales people do not carry thru on promises. change quote numbers when ready to close. go to other dealerships to buy a new car or truck. numbers when ready to close. go to other dealerships to buy a new car or truck. More

From Marcus to entire staff a very good experience and my car was serviced not much else to say. Great job service and detail shops car was serviced not much else to say. Great job service and detail shops More

The Service Department always takes very good care of me and my car. Waiting area is stocked with snack for customers while they wait for service to be completed. and my car. Waiting area is stocked with snack for customers while they wait for service to be completed. More

Had both front hubs and brake pads replaced on my 2017 Cadillac XT5. About 1 week later was turning and heard a horrible clunk and grinding noise. Had it towed to a local repair shop that was recommended Cadillac XT5. About 1 week later was turning and heard a horrible clunk and grinding noise. Had it towed to a local repair shop that was recommended by a coworker. They found that NO bolts on the left hub were tightened. Not only was every bolt in the left hub loose but they were sticking out so far that they were rubbing on the axle, there are scratches on the axle where they rubbed. I will never take my car back to Bill Cramer!!!!! For the prices they charge they should at least double check their work before returning a car to a customer. This was a serious safety issue and is unacceptable work. Thankfully I wasn’t in a serious accident from their carelessness. More

Saw the Advertisement on Fox News. Bought a Colorado all Tricked out. The more I drive it the more I love it. Thanks Chris Mike and the Cramer Team. With Kind regards, Charles (Mr Greg) Hebert Tricked out. The more I drive it the more I love it. Thanks Chris Mike and the Cramer Team. With Kind regards, Charles (Mr Greg) Hebert More

Purchasing our new Equinox We worked with Kody and he was very friendly and knowledgeable about the vehicles. We wanted certain upgrades and he took us to the Equinox that fit We worked with Kody and he was very friendly and knowledgeable about the vehicles. We wanted certain upgrades and he took us to the Equinox that fit our criteria. We walked in there just to look around as I was having my car serviced and walked out later that day with a brand new Equinox. I would most definitely recommend him. More

Brett and Rachel were extremely friendly, courteous, and most of all helpful in finding the right SUV for my wife and I. I would definitely recommend both of them when it comes time to look for a new vehicl most of all helpful in finding the right SUV for my wife and I. I would definitely recommend both of them when it comes time to look for a new vehicle. Krista and I were most satisfied with our buying experience at Bill Cramer Chevrolet, Buick, GMC!! More