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Bill Cole Honda
Ashland, KY
77 Reviews
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77 Reviews of Bill Cole Honda
December 20, 2022
Waste if time. Unless you have thousands of dollars for a down payment, go somewhere else. The sales people care more about watching football than selling cars. Do Unless you have thousands of dollars for a down payment, go somewhere else. The sales people care more about watching football than selling cars. Do not make an appointment because they do not even keep appointments. They tell you they use 47 different lenders but only four show up on your credit. Save yourself some time and go somewhere else. More
by butler.jammie77
Employees Worked With
The manager Ethan Donley had an appointment with us and never even spoke to myself or my wife. That is very unprofessional. , Reputation Manager Socialdealer, Mary McAdams, Sara Pierson
December 09, 2022
We were promised a second key fob but after repeated calls have not received one for this 2020 Honda crv -would never have bought with only one key fob - it’s been about 6 months of not returned calls - calls have not received one for this 2020 Honda crv -would never have bought with only one key fob - it’s been about 6 months of not returned calls - needles to say after buying 3 cars and 1 truck there in 4 years I will buy no more from Bill Cole - that’s all my wife wants for Christmas is her second key fob as promised More
by Pianoplayer1939
Employees Worked With
Debbie and josh
February 12, 2022
Stopped by on a Saturday looking to take a new Honda for a test drive. I was not interested in valuing my current vehicle for trade just yet. The sales manager told the salesman I wouldn’t be able to test d a test drive. I was not interested in valuing my current vehicle for trade just yet. The sales manager told the salesman I wouldn’t be able to test drive since I was not “ready to buy”. Seems like they prefer impulsive customers. All of their new inventory that I saw was 10% over MSRP, yet other local dealers don’t have this “local market adjustment”. Drive 30 mins in any direction and find a better deal. More
by Jbrown13
Employees Worked With
Like? Not sure
July 20, 2021
Previous great experience with 2015 Odyssey.. Today opposite. Kept trying to get us to sell back. Looked at and gave us KBB estimate of $16,,720 + up to 3,000 extra. Ended up offering $16,000. The insi opposite. Kept trying to get us to sell back. Looked at and gave us KBB estimate of $16,,720 + up to 3,000 extra. Ended up offering $16,000. The inside is perfect, 74,000 miles and a few superficial scratches. Thank you Bill Cole, we're done. We will even have service done elsewhere in future. More
by Bobbilee
Employees Worked With
Sara Pierson
May 15, 2021
Chris was GREAT! He is the most knowledgeable Honda salesman I have ever felt with in all the years I have been buying Honda. If you are buying go see him. salesman I have ever felt with in all the years I have been buying Honda. If you are buying go see him. More
by Paul C.
Employees Worked With
Chris Porter
October 31, 2020
Sister bought a new civic in June. The second key was missing so they was going to find it or order a new one for her. We’ve called and went in every other week since and all they tell us is that they’re missing so they was going to find it or order a new one for her. We’ve called and went in every other week since and all they tell us is that they’re trying to locate the key. They’ve been looking for it for months now. They keep sending our calls to the manager, Nelson Ward, he never answers, never gives us a call back at all. Not one time. Highly do not recommend this dealership. They have poor communication with customers, and any other dealership would order the key right away. I mean it is a brand new car. 🤷🏼♂️ More
by :(
Employees Worked With
Nelson Ward
October 20, 2020
Dont associate with BC honda. Salesman screwed me marking up the price we shook on 500$, weaseled unneeded warranties on me, and took advantage of my head injury causing memory loss and decisuon making skill up the price we shook on 500$, weaseled unneeded warranties on me, and took advantage of my head injury causing memory loss and decisuon making skills. After confronting to try to get refunded, he told me “well this isn’t walmart so screw off. F you marc and F you bill cole. Do NOT buy any car here, or you will regret it More
by Dude
Employees Worked With
Reputation Manager Socialdealer, Mary McAdams
August 29, 2020
Got a great buy today on a Honda Odyssey 2020 from Caleb Copley and Bill at Bill Cole Honda! Would definitely recommend Bill Cole Honda! Copley and Bill at Bill Cole Honda! Would definitely recommend Bill Cole Honda! More
by Rhonda
Employees Worked With
Caleb Copley, Reputation Manager Socialdealer
June 23, 2019
Tried to over sell me They tried to sell me a ‘17 civic si sedan for $28k after tags title and fees. Mind you I was 19 years old at the time and the car books for around $2 They tried to sell me a ‘17 civic si sedan for $28k after tags title and fees. Mind you I was 19 years old at the time and the car books for around $24k. It had just came out the same month I bought it but the one I wanted was the test drive model and had over 100 miles on it. Went to don Jacobs Honda in Lexington because they sold it to me for $22.5k with 3 miles on it. They also tried to screw my dad with telling him the sticker price was more than it was so the deal seemed better. More
by Billcoleisbuns
Employees Worked With
Worked with several different employees, same outcome.
