Bill Cole Automall Bluefield
Bluefield, WV
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53 Reviews of Bill Cole Automall Bluefield
I co-signed on car loan with my nephew on a 2018 Honda Civic in May 2023 at the lot on Stanford drive, but my nephew committed suicide in Nov 2023 leaving me with a car I did not need. I went back to Bill Civic in May 2023 at the lot on Stanford drive, but my nephew committed suicide in Nov 2023 leaving me with a car I did not need. I went back to Bill Cole auto mall and asked them how much they would give me to buy the car back. They had charged me $18000+ for the car 6 months earlier and it did have some minor damage to the rear fender and about 10K more miles on it but the blue book was 12-14K. They offered me $8500 for the same car they told me was worth $18000+ just 6 mos earlier. $10000 less and the only excuse they could give was ‘well it does have some damage we will have to fix’. So did you rip me off the first time Bill Cole or were you trying to rip me off the second time? Congratulations Bill Cole you have lived up to the stereotype of the sleazy used car salesmen. Shame on you! More
My experience at nissan’s service was incredible and it’s all thanks to jerry dowell, you all need to give that man a raise , so polite, very understanding & helpful. all thanks to jerry dowell, you all need to give that man a raise , so polite, very understanding & helpful. More
Quick to get me car with high payment. I know ppl driving awd with lower payments than my 2wd. Have very high payment.advertise awd 268 mnth. I pay 2 times that for fwd. awd with lower payments than my 2wd. Have very high payment.advertise awd 268 mnth. I pay 2 times that for fwd. More
The first honda I bought was purchased through sales and Justin Weston was the salesman. My experience was amazing. I go back and I felt I was not listened to. They quoted me a 23 percent apr although they Justin Weston was the salesman. My experience was amazing. I go back and I felt I was not listened to. They quoted me a 23 percent apr although they told me it would be 18 percent. I would purchase a vehicle from the same salesman who sold me the first one but not yesterday's salesman. Nothing made sense. They were nice but acted like I was an inconvenience. The first salesman I dealt with was confident and honest. He did not waste my time. They tried putting me in a car I didn't want. And told me the rogue had all kinds of rebates but wanted nearly 10 grand down. I cannot afford that and even if I could, I would not. The rogue and crv prices were the exact same. My first Honda was 389 a month and the payment for this one was going go be on the fence or maybe more than 900. This was the worst experience I have ever had and I would not let my dog make a purchase. More
Awesome service and detailing, that did a great job and fast These guys done a great job on my detailing and oil change, great dealership, this is our 3rd vehicle from here. We will come back These guys done a great job on my detailing and oil change, great dealership, this is our 3rd vehicle from here. We will come back More
Excellent service department I always have an excellent experience at the service dept at Coles. Both David and Dave listen, respond and make sure any issues one may have are tak I always have an excellent experience at the service dept at Coles. Both David and Dave listen, respond and make sure any issues one may have are taken care of expediently. More
Outstanding Dealership!!! Outstanding Dealership! The Cole staff really care about their customers. I would recommend Cole Subaru to anyone - well worth the drive. Care, integr Outstanding Dealership! The Cole staff really care about their customers. I would recommend Cole Subaru to anyone - well worth the drive. Care, integrity, service is what they’re all about. Thanks for a great experience. More
Fast friendly service I took my Subaru Forester to Cole Subaru for an oil change. I was greeted at the door by Mark Patton. He took care of my paperwork, and I didn’t have I took my Subaru Forester to Cole Subaru for an oil change. I was greeted at the door by Mark Patton. He took care of my paperwork, and I didn’t have to wait very long for the service to be completed. More
Got everything I wanted I got the car I wanted with the payment where I wanted it. Management and sales at Cole’s can’t be beat. Pleasure working with Chris and the team ther I got the car I wanted with the payment where I wanted it. Management and sales at Cole’s can’t be beat. Pleasure working with Chris and the team there, will definitely be back when I want a new one . More
Pleasure to work with The staff members were friendly and took their time to address my questions. I went in for a test drive, and left a customer. Good buying experience. The staff members were friendly and took their time to address my questions. I went in for a test drive, and left a customer. Good buying experience. More