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Bill Byrd Kia
Panama City, FL
289 Reviews
Founded in 1997, Bill Byrd Kia has served the Tallahassee, Pensacola, and Panama City area for nearly 20 years. With us, it's not about selling you the most expensive car to get the best margin. Instead, we pride ourselves on customer service and finding the right vehicle to fit your needs. Before you go on a wild chase to find the best deal, give us a try.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 289 reviews
May 31, 2025
I had a great experience. Everyone was very professional and friendly. They definitely were looking out for my best choice of vehicles. Thank you! Everyone was very professional and friendly. They definitely were looking out for my best choice of vehicles. Thank you! More
by CIRCECUELLAR
Verified CustomerEmployees Worked With
May 31, 2025
Everyone is friendly and helpful, Mike got me a really great deal. The show room is very clean, there are snacks and water while you wait. Mr John is amazing at what he does. I will send all my friends to great deal. The show room is very clean, there are snacks and water while you wait. Mr John is amazing at what he does. I will send all my friends to Bill Byrd Kia Thanks guys !! More
by jmar353
May 27, 2025
Bill Byrd Kia was patient with us, answered all our questions, and were very friendly questions, and were very friendly More
by WOJTASJM
Employees Worked With
May 19, 2025
I visited the dealership a few times before making my purchase and each time I was offered help but wasn’t pressured into anything, which was refreshing.The first time was when it snowed and I wasn’t exp purchase and each time I was offered help but wasn’t pressured into anything, which was refreshing.The first time was when it snowed and I wasn’t expecting anyone to be at the dealership but Omar walked outside and asked if I needed any help or look at anything, even tho he was only there to finalize a sale for one of his customers. The next few times I worked with Dennis, and he was very helpful answering all my questions about the different trim options. When I decided to make the purchase Dennis made it smooth and quick as possible for me. Even took the time to explain some set up options and correct the heads up display height for me before I left. More
by JESSICAMCCLUNG91
May 18, 2025
I had a great experience with Omar through the complete process. I will refer friend to him. Based of the excellent customer service. GIVE THIS MAN A RAISE. with no tip process. I will refer friend to him. Based of the excellent customer service. GIVE THIS MAN A RAISE. with no tip More
by johnmenchion
Employees Worked With
May 18, 2025
I really appreciate it the experience working with Omar. The transaction was smooth from the beginning to the end thank you Omar. Thank you Bill Bird. The transaction was smooth from the beginning to the end thank you Omar. Thank you Bill Bird. More
by johnmenchion
Employees Worked With
May 11, 2025
They worked hard to get me in the car I wanted for the monthly price I wanted monthly price I wanted More
by puffsimba
April 24, 2025
Exceptional execution of Honor, Integrity, & Commitment demonstrated throughout the entire customer service process! Highly recommend! Very respectfully, Billy P. Martin eodbillymartin eodaudio demonstrated throughout the entire customer service process! Highly recommend! Very respectfully, Billy P. Martin eodbillymartin eodaudiophile More
by EODBILLYMARTIN
Employees Worked With
April 19, 2025
My vehicle could've been cleaned better, but the manager made sure I got a vehicle with my circumstances. My second vehicle bought from KIA. made sure I got a vehicle with my circumstances. My second vehicle bought from KIA. More
by taress27
Employees Worked With
April 19, 2025
When I arrived I was greeted upon entering with a great welcome and directed to a salesperson within a minute I love the prompt response My Salesperson was patient very knowledgeable and helpful with my en welcome and directed to a salesperson within a minute I love the prompt response My Salesperson was patient very knowledgeable and helpful with my entire process offered to give me assistance at any given time in the future I’m overly satisfied with my new car and I will refer family and friends to Bill Byrd Dealership Thanks for providing great customer service More
by MSJANNAPEREZ
