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Bill Brown Ford Inc

Livonia, MI

4.7
299 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers. With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory. From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong. We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Contact Dealership

32222 Plymouth Road

Livonia, MI

48150

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Showing 299 reviews

May 30, 2024

The entire process was seamless. Michael was very attentive to my situation and needs and got me in and out of the dealership in the car I desired. Thanks Michael! More

by mtimm48185
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gurney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Bill Brown Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 30, 2024

This is where I purchased my first brand new Mercury Tracer car back in the 80's. I had such a great experience then, so I decided to come back. My second experience was even better than the first. My More

by Rperki24
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Darwin Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura and I belive the gentleman's name was Patrick ?
May 30, 2024 -

Bill Brown Ford Inc responded

Thank you so much for choosing Bill Brown Ford Inc! Please let us know if we can be of any more assistance.

May 29, 2024

Michael Gurney was amazing and made the car buying experience seamless. I am loving Ford Explorer and will be a customer for life. More

by ksohizad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gurney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Bill Brown Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 29, 2024

This dealership is a great place to purchase a car and the highlight of it would have to be my experience with Michael! He is extremely knowledgeable and made the process so easy to fit me with the perfec More

by Mxryn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gurney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Bill Brown Ford Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Brown Ford Inc, we look forward to having you as one of our valued customers for many more years to come!

May 21, 2024

I am very pleased with the lease of my Ford Edge. I have dealt with Bill Brown Ford in the past and will continue to do. My salesperson, Nolan Edgell, was very friendly and helpful, and we were able More

by christinen724
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan Edgell
May 21, 2024 -

Bill Brown Ford Inc responded

It's great to hear that Nolan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bill Brown Ford Inc!

May 21, 2024

Excellent sales staff. Marty Pearson was very knowledgeable and able to find me the vehicle all the equipment I desired. More

by dbjorklund2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marty Pearson
May 29, 2024 -

Bill Brown Ford Inc responded

Here at Bill Brown Ford Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 18, 2024

I had a good experience the last time I bought a new car I did this time too. More

by rpaulsrc2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt guilbault
May 18, 2024 -

Bill Brown Ford Inc responded

We are so glad that we had the opportunity to work with you, and that our team could make this a positive experience. We look forward to continuing to serve you in the future!

May 18, 2024

My entire experience with Bill Brown Ford was excellent. Chris Baxter was great to work with, and did an incredible job. I couldn't be happier with my truck, and the Bill Brown team from start to finish More

by Dnwht
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chris Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024 -

Bill Brown Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Bill delivered a great experience. Congratulations on your new truck!

May 02, 2024

They've been good to me in the past, and still were on my last visit. Al Lindsey, the sales person is top notched. Will definitely continue to use Bill Brown Ford going into the future. More

by Parttime chef
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Lindsey
May 02, 2024 -

Bill Brown Ford Inc responded

Thank you so much for your wonderful review! We are thrilled that Al had the opportunity to provide you with great service. We thank you for choosing Bill Brown Ford Inc!

April 29, 2024

Have been a customer at Bill Brown for over 25 years. Friendly, excellent sales staff. More

by lisaknoell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Vaughn
Apr 29, 2024 -

Bill Brown Ford Inc responded

Lisa, thank you for choosing Bill Brown Ford Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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