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Bill Brown Ford Inc
Livonia, MI
335 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers.
With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory.
From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong.
We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland
We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of!
If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road!
It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort!
Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget!
You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV!
At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 335 reviews
September 28, 2024
Honest and helpful especially Rick Williams dealt there for years never disappointed thanks to all for years never disappointed thanks to all More
by powen61
Employees Worked With
September 28, 2024
Extremely happy with the service! Thom Howard has helped me find the perfect leases throughout the years!!! Thom Howard has helped me find the perfect leases throughout the years!!! More
by Leslie
Employees Worked With
September 24, 2024
Michael was spot on with detail to attention of what I needed. I switched from Royal Oak Ford after 8 vehicles, our business moving forward will stay with Michael. He is extremely reputable, if I could needed. I switched from Royal Oak Ford after 8 vehicles, our business moving forward will stay with Michael. He is extremely reputable, if I could give him 5 stars I’d give him 20. I have already highly recommended him to several friends for future business. He kept me up to date on all things instrumental for my lease and his professional demeanor, his attire, polite and courteous is everything I appreciate as a customer. Michael in my opinion should be employee of the month for he really cares about the customer needs and that’s important to me being said customer More
by SAM
Employees Worked With
September 15, 2024
Great experience working with Kevin Black. Thanks for the quality service. I look forward to enjoying my 2025 Explorer Platinum! Thanks for the quality service. I look forward to enjoying my 2025 Explorer Platinum! More
by Rob923
Employees Worked With
September 10, 2024
Took my car in for a recall upon picking it up there was greasy fingerprints all over the exterior of my car. When I mentioned it to the porter who brought it around, he seemed put off by the fact I asked h greasy fingerprints all over the exterior of my car. When I mentioned it to the porter who brought it around, he seemed put off by the fact I asked him why they hadn't washed my car. He took it back around for a wash and when he brought it back I saw that my cream interior had greasy fingerprints all over it aswell around the arm rest and the door panel. Also, when I had my car serviced there for a previous recall on the airbag they ruined my dashboard, something when I asked them about it they claimed that's how all the dashboards look and it was what it was. This dealer was less than professional, their service writer was rude and clearly they don't care about their customers. More
by Jmariecooper
Employees Worked With
N/A
September 04, 2024
Great dealership, great selection available. Chris Baxter made it super simple to get my lease and got me an awesome truck. Chris Baxter made it super simple to get my lease and got me an awesome truck. More
by JFM
Employees Worked With
September 03, 2024
Chris was wonderful, he made the entire process of returning a lease car and leasing a new truck totally painless and enjoyable. returning a lease car and leasing a new truck totally painless and enjoyable. More
by richthom54
Employees Worked With
August 29, 2024
Level Baldridge has always gone above and beyond in his effort to find a vehicle that you will like and can afford. He is my salesman. effort to find a vehicle that you will like and can afford. He is my salesman. More
by wwjogd
Employees Worked With
August 28, 2024
Always a pleasure to deal with Rick Williams. He’s very informative and organized. The dealership is clean and people are happy He’s very informative and organized. The dealership is clean and people are happy More
by sharslair
Employees Worked With
August 28, 2024
I have been buying from Bill Brown Ford since the mid 80s. My lease came due in August and as usual Rick Vaughn had me in and out within a hour. The car is great and so is Bill Brown Ford. 80s. My lease came due in August and as usual Rick Vaughn had me in and out within a hour. The car is great and so is Bill Brown Ford. More
by jlandis248
