Back

Bill Brown Ford Inc

Livonia, MI

4.7
299 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers. With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory. From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong. We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Contact Dealership

32222 Plymouth Road

Livonia, MI

48150

Directions

By Type

Showing 299 reviews

June 27, 2024

Great service. Friendly staff. They made sure I got everything I needed in a vehicle. Very happy with the way the car looked and the condition of the vehicle. More

by Lelayna09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Bill Brown Ford Inc responded

Thanks for sharing your thoughts about your experience with Bill Brown Ford Inc. We appreciate your business and hope to see you again soon!

June 25, 2024

Steve Robbin is are salesmen. We have been coming for years takes very good of us. More

by monte_maureen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Robin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Bill Brown Ford Inc responded

Maureen, It's fantastic to hear that Steve provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Bill Brown Ford Inc!

June 23, 2024

Unorganized, salesman was horrible! Poor experience. The manager however was amazing. If I didn’t need a vehicle immediately would have left More

by Drludwig171
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Guilbault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Drludwig171 responded

Mike Ivey and John jestice were amazing. Our salesman billed us for extras and didn’t explain anything. We did not realize until a day later. He didn’t walk my husband through any of the billing information. Once we figured out that he did this my husband met with the financial manager and was able to walk him through everything line by line. I would go back to Bull Brown but never deal with Matt.

June 19, 2024

Bill Brown Ford has been my selected dealership for 20 years. Great sales team, service department and staff. More

by Pameladanese969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Bill Brown Ford Inc responded

Pamela, we are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 14, 2024

Great service I recommend this dealership to a lot of my friends and family in the near future frank. Is an amazing sales person he helped me slot he explained everything to me when I purchased my new musta More

by raygulla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Succurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Bill Brown Ford Inc responded

Thank you, Ray, for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience with Frank here at Bill Brown Ford Inc.

June 13, 2024

Worked hard in finding a price which would fit my budget but also not take away from what I wanted in the car. Very friendly and always kept me up to date on what the process was. More

by Dwoods
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levell Baldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaycob Randolph
Jun 14, 2024 -

Bill Brown Ford Inc responded

Thank you for choosing Bill Brown Ford Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 06, 2024

Always polite and helpful service. Questions are answered and good suggestions are given. Friendly staff. More

by Linda Golden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vita Vizachero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Bill Brown Ford Inc responded

Thank you, Linda, for choosing Bill Brown Ford Inc. Your feedback and rating mean a lot to us. We're glad we could help and hope to see you again!

June 01, 2024

The best dealership I have ever been to the process of getting my car was so fast More

by viavia808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Bill Brown Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Brown Ford Inc.

June 01, 2024

I had a great experience with Bill Brown Ford! The sales person was great drove the new car to our house. More

by gdean210
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Bill Brown Ford Inc responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Bill Brown Ford Inc!

May 31, 2024

The friendliest dealership I’ve worked with. Couldn’t recommend them enough. I will be back when the time comes! More

by JKelle17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gurney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Bill Brown Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

...
5
...