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Bill Brown Ford Inc

Livonia, MI

4.7
299 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers. With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory. From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong. We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Contact Dealership

32222 Plymouth Road

Livonia, MI

48150

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Showing 299 reviews

September 03, 2024

Chris was wonderful, he made the entire process of returning a lease car and leasing a new truck totally painless and enjoyable. More

by richthom54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Bill Brown Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again.

August 29, 2024

Level Baldridge has always gone above and beyond in his effort to find a vehicle that you will like and can afford. He is my salesman. More

by wwjogd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levell Baldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Bill Brown Ford Inc responded

Thank you for sharing your experience with us! We're happy to hear it went well with Levell and truly appreciate your feedback.

August 28, 2024

Always a pleasure to deal with Rick Williams. He’s very informative and organized. The dealership is clean and people are happy More

by sharslair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Bill Brown Ford Inc responded

Here at Bill Brown Ford Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Rick and will pass along your compliments. See you next time!

August 28, 2024

I have been buying from Bill Brown Ford since the mid 80s. My lease came due in August and as usual Rick Vaughn had me in and out within a hour. The car is great and so is Bill Brown Ford. More

by jlandis248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan Edgell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Bill Brown Ford Inc responded

Thank you so much for your review! We are thrilled that Rick had the opportunity to provide you with great service. We appreciate your loyal business and look forward to serving you in the future!

August 28, 2024

This dealership is amazing! Chuck Fay met me on his day off, and let me test drive the vehicle I was interested in. We worked out the deal and scheduled a pick up for the fol More

by Oleisa
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chuck Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Bill Brown Ford Inc responded

Thank you so much for your excellent review, Oleisa! We are glad that Chuck had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 25, 2024

Very good experience leasing vehicle thru dealership. Mr. Miller was very professional and helpful whole process More

by Na
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Bill Brown Ford Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 19, 2024

Keith Jewell is absolutely wonderful to work with. He helped with myself and now my mother with awesome lease deals! Painless and enjoyable experience. Ask for Keith! More

by SamanthaK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Jewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Bill Brown Ford Inc responded

Thank you, Samantha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Brown Ford Inc.

August 14, 2024

Very Clean and The Relaxing Atmosphere was nothing Short of an Absolute Joy. The Customer Service was Also Outstanding . More

by DGOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Mewton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Bill Brown Ford Inc responded

Here at Bill Brown Ford Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 13, 2024

Very smooth transaction, turning in my old car and getting my new one. New car was ready and waiting for me to pick up. Been working with Keith Jewell for over 30 years now. More

by Sherry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Jewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Bill Brown Ford Inc responded

Thank you so much for your excellent review, Sherry! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 13, 2024

Dealership was super clean and everyone in there was super friendly. I wouldn’t go to any other dealership besides Bill Brown. I worked with Michael Gurney and he was very knowledgeable and explained ev More

by Thuntwr11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gurney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Bill Brown Ford Inc responded

It's great to hear that Michael was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bill Brown Ford Inc!