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Bill Brown Ford Inc
Livonia, MI
299 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers.
With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory.
From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong.
We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland
We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of!
If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road!
It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort!
Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget!
You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV!
At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 299 reviews
June 05, 2017
Buying a new car. My salesperson was Chris Soutar a wonderful young man who is very kind and courteous. I have and will continue recommending Chris to all friends and f My salesperson was Chris Soutar a wonderful young man who is very kind and courteous. I have and will continue recommending Chris to all friends and family. He knows Ford cars and always has given me great advice. Thank you dear Chris. Judi Blake More
by Newcar37
Employees Worked With
Chris Soutar
May 29, 2017
Focus ST The dealer was very curtious and promptly when communicating with me concerning my questions about my vehicle. I would definitely recommend Bill Brown The dealer was very curtious and promptly when communicating with me concerning my questions about my vehicle. I would definitely recommend Bill Brown as a curtious fair sales institute when buying a new ford product. More
by Focus ST
Employees Worked With
Dan Freeman
May 21, 2017
new car the new lease went smoothly with no trouble. Salesman went thru all options on car. This is my 4 Escape and all times have been a delight to work with the new lease went smoothly with no trouble. Salesman went thru all options on car. This is my 4 Escape and all times have been a delight to work with salesman. More
by stanley witt
Employees Worked With
rick willams
May 13, 2017
Happy Customer I have dealt with this dealership for over (20) years. That speaks for itself. I have dealt with Ralph Viau for sales and any other concerns I have ha I have dealt with this dealership for over (20) years. That speaks for itself. I have dealt with Ralph Viau for sales and any other concerns I have had. More
by Bill G
Employees Worked With
Ralph Viau
May 08, 2017
Lease turn in/renewal I recently turned in two lease vehicles and leased two replacements. The transfer process was smooth and met my expectations. The sales rep., Gilber I recently turned in two lease vehicles and leased two replacements. The transfer process was smooth and met my expectations. The sales rep., Gilbert Harrison, was proficient in completing the transactions. Paperwork was ready when I arrived at the dealership at the appt time. The new car prep was great, both vehicles were in customer ready condition. In addition, the dealership technical representative went through all of the technology available on the vehicle and answered all of my questions in a way a 'non-techy' could understand. Great experience. More
by Fordleasecustomer
Employees Worked With
Gilbert Harrison
April 26, 2017
Straight forward! Chris Miller has the experience in sales to make your purchase stress free! No high pressure sales! I have purchased four vehicles with Chris so far a Chris Miller has the experience in sales to make your purchase stress free! No high pressure sales! I have purchased four vehicles with Chris so far and will keep going back. More
by Montie
Employees Worked With
Chris Miller in sales and Lou in finance
April 04, 2017
Awesome salesman, very responsive and very helpful Tony was extremely helpful with the few detail that I ask for in a car, not to mention he was very quick and responsive to my need for a new car. The Tony was extremely helpful with the few detail that I ask for in a car, not to mention he was very quick and responsive to my need for a new car. The process was very quick, especially since I called at the last minute, about 8:30 in the morning, and by 11:00 I was signing papers! Great job to Tony and also for team at Bill Brown Ford getting the car ready for delivery!! I will definitely recommend Tony as the salesman to go to, and Bill Brown Ford now is my preferred Ford dealer, keep up the great work! More
by Bryan
Employees Worked With
Tony Juncaj
April 03, 2017
Wonderful Experience Every Time with Tony We've been dealing with Tony for quite a while now as my entire family gets their cars from him at Bill Brown and we've never had a bad experience. It We've been dealing with Tony for quite a while now as my entire family gets their cars from him at Bill Brown and we've never had a bad experience. It is always so pleasant and easy to look at different options and Tony will always find you the car you want. I highly recommend doing business at Bill Brown as I've never been disappointed in my many times leasing cars through them. More
by Lkroll23
Employees Worked With
Tony Juncaj
December 26, 2016
Leasing my first car I had a fantastic experience at Bill Brown Ford. Very warming and welcoming environment. They have very friendly and knowledgeable salesman. They seem I had a fantastic experience at Bill Brown Ford. Very warming and welcoming environment. They have very friendly and knowledgeable salesman. They seem to truly care about each of their customers and what they can do to help them. The whole process of leasing my first car was very enjoyable, and everything was fully explained to me every step of the way. When I finally did go and get my car, they were very thorough going over everything and were very timely; I was there for only about an hour. They are very good at making sure you know how to work everything before you leave. I would highly recommend them. I can't wait to do business with them again. More
by gillis,kristen 0612
Employees Worked With
Rick Williams
September 23, 2016
Excellent service I have always had excellent experience at service department for the past thirty years and at the recent oil change, tire rotation I was in and out in I have always had excellent experience at service department for the past thirty years and at the recent oil change, tire rotation I was in and out in less than an hour and was surprised to find they washed my dirty car! More
by jim35
Employees Worked With
Michael Piggott
