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Bill Brown Ford Inc
Livonia, MI
299 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers.
With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory.
From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong.
We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland
We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of!
If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road!
It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort!
Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget!
You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV!
At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 299 reviews
September 01, 2017
Gilbert Harrison was efficient and knowledgeable. We have been going to Gilbert's Harrison for years and have always had great happy with his service. We are very happy with ours cars a CMax and an Es We have been going to Gilbert's Harrison for years and have always had great happy with his service. We are very happy with ours cars a CMax and an Escape.. More
by Family2017
Employees Worked With
Gilbert Harrison
August 28, 2017
Had a fairly decent stock but at trade ins They would have received a 5 from me but they did not give me a good deal on my trade in. Looked over the paperwork a few days after the purchase and They would have received a 5 from me but they did not give me a good deal on my trade in. Looked over the paperwork a few days after the purchase and found they had the wrong model listed on my trade in vehicle. Most likely a $1000 loss. More
by Adoud07
Employees Worked With
Jeff Muntean
August 28, 2017
25 Year Customer for a Reason I've never really had a bad experience at Bill Brown Ford. Sometimes there's some details to work out but that's life. But I found that the employees I've never really had a bad experience at Bill Brown Ford. Sometimes there's some details to work out but that's life. But I found that the employees there always make a great effort to work any difficulties out quickly and pleasantly. My most recent experience was stress free. All I basically had to do was pick out the car that I wanted out of their inventory. My only job was to make a couple phone calls to set up the insurance and get the Z plan pin from a family member and everything else was taken care of by the dealership. More
by jubedoo
Employees Worked With
Jeff Muntean
August 28, 2017
2017 EDGE LEASE THIS IS THE 4TH VEHICLE WE ARE LEASING FROM BILL FORD IN LIVONIA MICHIGAN IN THE PAST 6 YEARS. ALL VEHICLES WERE OBTAINED WITH THE EXCELLENT, EXPERT, THIS IS THE 4TH VEHICLE WE ARE LEASING FROM BILL FORD IN LIVONIA MICHIGAN IN THE PAST 6 YEARS. ALL VEHICLES WERE OBTAINED WITH THE EXCELLENT, EXPERT, AND PROFESSIONAL HELP OF DAN FREEMAN. WE'VE LEASED OR PURCHASED MANY FORD VEHICLES FROM SEVERAL DEALERS OVER THE PAST 42 YEARS. DAN FREEMAN IS BY FAR THE BEST SALESPERSON WE'VE HAD THE PLEASURE OF MEETING AND DEALING WITH.. BY THE WAY; NOT A SINGLE COMPLAINT OR TROUBLE WITH ALL VEHICLES DURING THE LEASE. More
by MITTEK
Employees Worked With
DAN FREEMAN
August 28, 2017
Easy to work with This is my 4th car leasing from Bill Brown Ford, very good experience as usual. Service as always has been fast and very good , very pleasant dealersh This is my 4th car leasing from Bill Brown Ford, very good experience as usual. Service as always has been fast and very good , very pleasant dealership to deal with. More
by RW72
Employees Worked With
Ralph Viau , Matt Garchow
August 25, 2017
Great place to do business with. Go see Frank Succurro AT BILL BROWN FORD!!!!! Great service, Best deal possible. You will be happy that you came here at Bill Brown Ford. Go see Frank Succurro AT BILL BROWN FORD!!!!! Great service, Best deal possible. You will be happy that you came here at Bill Brown Ford. More
by frankie the arms
Employees Worked With
Frank Succurro
August 16, 2017
Great car buying experience! Great experience buying my 2017 Ford Fusion. Bill Brown had big selection of cars to choose from and they had a lot of helpful staff. My salesman, Great experience buying my 2017 Ford Fusion. Bill Brown had big selection of cars to choose from and they had a lot of helpful staff. My salesman, Russ Karr made the buying process fast and pain free. He showed me all my financing options and discounts that were available to me. When I finally decided what car I wanted, the whole process of buying the car took less then a half hour. A fact that I really appreciate. I also couldn't believe how much of a car I could get for the money I wanted to spend. I would recommend Bill Brown and Russ Karr to anyone thinking about buying a Ford Vehicle.., More
by Dbcar
Employees Worked With
Rusty Karr
August 15, 2017
Great service This is my second lease through This dealership, I don't think I can be convinced to go anywhere else. My experience Getting a car is always delightfu This is my second lease through This dealership, I don't think I can be convinced to go anywhere else. My experience Getting a car is always delightful. I appreciate their services. More
by KattsNovi
Employees Worked With
Mike Gentry
August 15, 2017
Not Dealer but Sales person Don't think I'll be back. Was told my car "should" be a day early. Wasn't. Then told "should" show up on time. Wasn't. Had someone lined up to drive m Don't think I'll be back. Was told my car "should" be a day early. Wasn't. Then told "should" show up on time. Wasn't. Had someone lined up to drive my old car home while I picked up my new car. Wasted a friends day waiting for a car that didn't show up. Sales person was a complete air head. Not impressed at all. More
by Bridge
Employees Worked With
Laurie Knutson
August 15, 2017
I love my truck I've been a customer at Bill Brown for 17 years and have always had a great experience. This time was no different. Luke Altamore was great. He worked I've been a customer at Bill Brown for 17 years and have always had a great experience. This time was no different. Luke Altamore was great. He worked with me, helping me find the truck I wanted. He even walked the lot with me. Had the truck ready the next day. Super guy, super service. More
by Truck Lady
Employees Worked With
Luke Altamore
