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Bill Brown Ford Inc
Livonia, MI
335 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers.
With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory.
From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong.
We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland
We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of!
If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road!
It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort!
Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget!
You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV!
At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 335 reviews
December 13, 2021
the salesman Keith Jewel was very helpful. And listened to me . other ford dealerships the salesmen seemed desperate and kept calling and trying to sell me something I did not want. Keith promised and deli to me . other ford dealerships the salesmen seemed desperate and kept calling and trying to sell me something I did not want. Keith promised and delivered and never pushed me. we will always come back to bill brown More
by vinniekaz
Employees Worked With
Robert Goodfellow
October 21, 2021
Bill Brown Ford is an exceptional dealership for both sales and service. Quite literally, I am treated like one of the family every time I visit the dealership. For me, the face of Bill Brown is my sal sales and service. Quite literally, I am treated like one of the family every time I visit the dealership. For me, the face of Bill Brown is my sales rep, Rudy Cardenas. He is incredibly professional. He tells me like it is, no sales-speak! In the last three years, my family has purchased and/or leased a total of four vehicles from Rudy. I am his customer for life. More
by lesnolan1947
Employees Worked With
Rudy Cardenas
October 21, 2021
Just leased a 2021 Escape. Dan Freeman is my new salesman since my old one retired. He is doing an exceptional job filling the shoes of my last salesman. I love the fact i can shop their inventory and be in since my old one retired. He is doing an exceptional job filling the shoes of my last salesman. I love the fact i can shop their inventory and be in contact with Dan all through email and phone calls and lease a car that way. It makes life a lot easier. More
by RKI
Employees Worked With
Dan Freeman, Scott Daughtry
October 20, 2021
Just leased a 2021 Escape. Rick Williams was once again amazing. With working 2 jobs, my time is limited and Rick was able to get me out of my 2019 Ecosport lease and into my 2021 Escape with no problems a amazing. With working 2 jobs, my time is limited and Rick was able to get me out of my 2019 Ecosport lease and into my 2021 Escape with no problems and quick and easy! I was extremely happy with his knowledge, his customer service, etc. he was absolutely amazing! I’ll be coming back to Bill Brown Ford thanks to him! More
by Shana
Employees Worked With
Rick Williams
October 05, 2021
Great experience for repairExcellent service hardly any Great experience for repair Excellent service hardly any wait time Friendly/ knowledgeable service advisor Short wait time Great experience for repair Excellent service hardly any wait time Friendly/ knowledgeable service advisor Short wait time More
by ron33635
Employees Worked With
Robert Goodfellow, Hailee Scicluna
