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Bill Brown Ford Inc
Livonia, MI
259 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers.
With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory.
From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong.
We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland
We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of!
If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road!
It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort!
Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget!
You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV!
At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 259 reviews
October 04, 2017
great people Great people at Bill Brown Ford, from the sales force to the service staff. They listen to what you want and do everything they can to make sure you g Great people at Bill Brown Ford, from the sales force to the service staff. They listen to what you want and do everything they can to make sure you get it. Fair price and great service, what more can you ask for. More
by go2sno
Employees Worked With
Laurie Knutson
Helpful October 04, 2017
Great experience Professional Sales People I have always had great experience purchasing many vehicles over the past twenty years at Bill Brown Ford. My salesman has always been Rick Vaughn who I have always had great experience purchasing many vehicles over the past twenty years at Bill Brown Ford. My salesman has always been Rick Vaughn who is a true professional. He clearly explains the best option for my personal use, and guides me on selecting the perfect vehicle for me. I had decided on a certain vehicle with different options but Rick always explains why I would be happier with some changes. HE IS ALWAYS RIGHT AND I ALWAYS LOVE MY NEW FORD Vehicles! (Jim Pease) More
by jim35
Employees Worked With
Rick Vaughn
September 26, 2017
in 2004 I bought my f150 from Tony Juncaj i put 265000 miles on it desided to get a new one gave the04 to my son. tony is a great salesperson working for a great dealership every thing i did there i way happy s on it desided to get a new one gave the04 to my son. tony is a great salesperson working for a great dealership every thing i did there i way happy so i went back for my 2017-f150 and just love it More
by Harold Polzin Jr.
Employees Worked With
Tony Junicaj
September 25, 2017
Treat You Like Family I always have a great experience at Bill Brown Ford. We have been buying and leasing cars from Dave Ausman for many years in my family and because of I always have a great experience at Bill Brown Ford. We have been buying and leasing cars from Dave Ausman for many years in my family and because of his great service and great deals we always come back. It's now like he's part of our family. He works hard for you. We've loved every car that has ever come out of Bill Brown Ford and have never had a problem. More
by tsobeck
Employees Worked With
David Ausman
September 20, 2017
2017 Fusion I love my new 2017 Fusion. This is my 3rd car from Bill Brown Ford. My salesman John Ballarin is great. He has outstanding relationships with his I love my new 2017 Fusion. This is my 3rd car from Bill Brown Ford. My salesman John Ballarin is great. He has outstanding relationships with his customers. I have leased 3 Fusions from John. I recommend him to everyone. Many members of my immediate family have leased vehicles from John and have been very satisfied. More
by Miaho64
Employees Worked With
Martin Duda has been an adviser that has helped me in the past in the Service Department. Martin is very personal and friendly and very thorough.
September 16, 2017
All the good things Couldn't have been faster, easier, simpler, more thorough, ... and all the good things! This was our first experience with this dealership and we look Couldn't have been faster, easier, simpler, more thorough, ... and all the good things! This was our first experience with this dealership and we look forward to the anticipated good service and follow through as needed. May God Please Bless all you guys there at BBF More
by Gary
Employees Worked With
Michael Gentry
September 14, 2017
My New Fusion The service and attention to detail were absolutely incredible. The staff and their willingness to meet every need and desire I went above and beyond The service and attention to detail were absolutely incredible. The staff and their willingness to meet every need and desire I went above and beyond all expectations! More
by Yeteve84
Employees Worked With
Tony Juncaj
September 13, 2017
Excellent It is always a great experience buying or leasing a car at Bill Brorwn Ford. I and many members of my family have been dealing with Bill Brown Ford f It is always a great experience buying or leasing a car at Bill Brorwn Ford. I and many members of my family have been dealing with Bill Brown Ford for many years. My salesperson, Dan Freeman is excellent and a pleasure to dael with. He is a true professional. By the way I love my Fusion. More
by Dominic Varacalli
Employees Worked With
Dan Freeman
September 09, 2017
Expectations Exceeded I love my new Escape and Chris is a very good person to have representing you. I have never had such a flawless time getting into my lease. Thank you I love my new Escape and Chris is a very good person to have representing you. I have never had such a flawless time getting into my lease. Thank you Chris! More
by susie
Employees Worked With
Chris Miller
September 02, 2017
Love my new Escape! This is my first time purchasing a car from Bill Brown. I worked with Mike Gentry and will always go to him in the future. He was friendly and easy This is my first time purchasing a car from Bill Brown. I worked with Mike Gentry and will always go to him in the future. He was friendly and easy to work with. He was not pushy, but clearly explained my options and the benefits of each. My paperwork was all ready when I arrived at the dealership. It was a painless and effortless process. More
by MFKwilos
Employees Worked With
Mike Gentry
