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Bill Brown Ford Inc

Livonia, MI

4.7
299 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers. With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory. From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong. We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Contact Dealership

32222 Plymouth Road

Livonia, MI

48150

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Showing 299 reviews

February 14, 2022

Always a pleasure dealing with Bill Brown Ford. I have purchased (5) automobiles from them and never had a problem. First class dealership. More

by wayno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Freeman, Robert Goodfellow
Feb 15, 2022 -

Bill Brown Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 10, 2022

all went well. i am very satisfied with bill brown ford , and its entire staff. keep up the good work More

by duke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goodfellow
Jan 11, 2022 -

Bill Brown Ford Inc responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bill Brown Ford Inc!

January 07, 2022

Love my new Ford Explorer and the grandkids love the back bench. Rick Vaughn is an excellent sale’s person, we have been buying cars from him for over 30 years. More

by Annemarielis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Vaughn
Jan 07, 2022 -

Bill Brown Ford Inc responded

Anne, Thank you for taking the time to share your thoughts on working with Rick and our team. We're glad to hear we delivered such a great experience!

December 26, 2021

We LOVE this dealership. Scott Daugherty took VERY GOOD care of us. He made everything so simple, quick and painless. All in all, it was a very pleasant experience. More

by Betsy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goodfellow, Hailee Scicluna
Dec 29, 2021 -

Bill Brown Ford Inc responded

Thank you for your very kind review, Betsy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Brown Ford Inc.

December 13, 2021

the salesman Keith Jewel was very helpful. And listened to me . other ford dealerships the salesmen seemed desperate and kept calling and trying to sell me something I did not want. Keith promised and deli More

by vinniekaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goodfellow
Dec 13, 2021 -

vinniekaz responded

Great place to buy a vehicle. not pushy and deliver what they say

November 29, 2021

The Sales Person did a great job going thru the paperwork and explaining the features of the truck. More

by mathias wildermuth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Altimore
Nov 29, 2021 -

Bill Brown Ford Inc responded

Thank you so much for your kind words, Mathias, and for taking the time to leave us this wonderful feedback!

November 09, 2021

Only dealership in the area that I’ve been able to find a reasonably priced certified used vehicle More

by pclandini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leaun McCoy
Nov 09, 2021 -

Bill Brown Ford Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Brown Ford Inc, we look forward to having you as one of our valued customers for many more years to come!

November 06, 2021

Our salesperson Rick, was very nice, professional, and went over and above to make our lease experience the best. More

by catrygg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Williams, Cody
Nov 06, 2021 -

Bill Brown Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 21, 2021

Bill Brown Ford is an exceptional dealership for both sales and service. Quite literally, I am treated like one of the family every time I visit the dealership. For me, the face of Bill Brown is my sal More

by lesnolan1947
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Cardenas
Oct 21, 2021 -

Bill Brown Ford Inc responded

Thank you for choosing Bill Brown Ford Inc! We truly appreciate you taking the time to share your fantastic feedback. We look forward to sharing this fabulous five-star review with Rudy and our team. Congratulations on your new purchase! We're glad we were able to help, and we look forward to having you as one of our valued customers for life.

October 21, 2021

Just leased a 2021 Escape. Dan Freeman is my new salesman since my old one retired. He is doing an exceptional job filling the shoes of my last salesman. I love the fact i can shop their inventory and be in More

by RKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Freeman, Scott Daughtry
Oct 21, 2021 -

Bill Brown Ford Inc responded

Thank you for your great feedback on your recent visit to Bill Brown Ford Inc. I'm glad to hear that Dan was able to assist you with choosing the perfect vehicle; and that you had such a positive experience. We hope you will continue to enjoy your new 2021 Escape!

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