Back

Bill Brown Ford Inc

Livonia, MI

4.7
299 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers. With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory. From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong. We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of! If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road! It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort! Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget! You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV! At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
Contact Dealership

32222 Plymouth Road

Livonia, MI

48150

Directions

By Type

Showing 299 reviews

March 11, 2022

Zach was extremely helpful before and after my purchase and he was very concerned that I was happy More

by Muirfield88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Archer
Mar 11, 2022 -

Bill Brown Ford Inc responded

Thank you for sharing your experience with us! We're happy to hear it went well with Zac and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 10, 2022

Sales agent Zac was very helpful and he was very professional throughout the leasing process. I will surely recommend him to my friends and family. He helped us to deliver an Explorer same day we ap More

by Shiju
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Archer
Mar 11, 2022 -

Bill Brown Ford Inc responded

Thanks for your feedback on your recent visit to Bill Brown Ford Inc. It is great to hear that Zac was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Ford Explorer!

March 10, 2022

I leased my ford escape very easy process. the sale person showed me the new feature how the work. More

by nayeiffp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
vita vizachero, Zac Archer
Mar 11, 2022 -

Bill Brown Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 07, 2022

Great! Just took to long getting all paperwork together, but I most definitely will shop there again! I Had A Great salesman made me and my mom feel very co More

by dcarter1944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Archer
Mar 08, 2022 -

Bill Brown Ford Inc responded

Thank you so much for your excellent review! We are so glad that Zac had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 01, 2022

The best car leasing experience. Exact lease payment along with down payment was clearly told and was honored.. Returning the old lease car was hassle free and got a good deal Tha More

by natwar35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krause
Mar 01, 2022 -

Bill Brown Ford Inc responded

Thank you so much for taking the time to share your feedback with us. John and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 25, 2022

Great experience with Zac! He went above and deyond to get me what I needed. More

by veronicakorkis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac
Feb 28, 2022 -

Bill Brown Ford Inc responded

Veronica, Thank you so much for choosing Bill Brown Ford Inc! Congrats on your new purchase, and let Zac know if we can be of any more assistance!

February 22, 2022

Zac was exceptional in helping me with the vehicle I wanted.. The whole staff that I dealt with were helpful, and friendly. I will be directing friends and family to bill brown Ford. More

by Sam.reams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Archer
Feb 23, 2022 -

Bill Brown Ford Inc responded

Thank you, Sam, for sharing your experience with us! We're happy to hear it went well working with Zac and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 22, 2022

The purchase went very smooth. Communication was excellent and all my questions answered. I’m very happy with my lease. More

by MelissaK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Archer
Feb 23, 2022 -

Bill Brown Ford Inc responded

Thank you, Melissa, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 17, 2022

Great experience at Bill Brown Ford. I would Recommend them to my friends. My Saleman is very professional, he took good care of me and I’m happy with my car: More

by Valerie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Freeman rate him excellent , Robert Goodfellow
Feb 19, 2022 -

Bill Brown Ford Inc responded

Thank you for taking the time to write this review, Valerie! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bill Brown Ford Inc are glad to have you as a customer.

February 14, 2022

Was very pleased with my salesman Chris Baxter and would recommend him highly along with your dealership. More

by robertslaydensr
Recommend Dealer
Yes
Employees Worked With
Robert Goodfellow
Feb 15, 2022 -

Bill Brown Ford Inc responded

Thanks for your feedback on your recent visit to Bill Brown Ford Inc. I'm glad to hear that Chris was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

...
19
...