Bill Alexander Ford Lincoln Mercury

1)Shuttle was unavailable for 2 hours to go 4 miles. 2) communication from service advisor was very poor, and unwelcoming. 3) $170 charge (not disclosed) to diagnose an electrical component that can b 2) communication from service advisor was very poor, and unwelcoming. 3) $170 charge (not disclosed) to diagnose an electrical component that can be replaced for $27 in about 30 minutes at any home garage. 4) wanted to charge 2 hours of labor and $150 for a $27 part and very simple repair. 2stars is for good prior expenses, but this was a 1 star visit. I have multiple vehicles serviced here, and I will be looking for a new dealership. More

Service is great and always on time. Always find someone willing to answer my questions. Always find someone willing to answer my questions. More

The Service Department is the best Department in this whole Dealership. Jesse Bravo should be commended for his professionalism and straight forward explanation of my vehicle service needs. whole Dealership. Jesse Bravo should be commended for his professionalism and straight forward explanation of my vehicle service needs. More

It was a very pleasant experience and the purchase of my new truck went quickly and professionally as possible new truck went quickly and professionally as possible More

Great place and great service I am glad with your service and love the car The only issue the car has assisted drive does not work service and love the car The only issue the car has assisted drive does not work More

Excellent service from Julio the salesman. Very quick and efficient with our time thank you Very quick and efficient with our time thank you More

Good dealership. Very pleasant to work with. The sales person was very nice and knowledgeable and we had fun visiting with him. Very pleasant to work with. The sales person was very nice and knowledgeable and we had fun visiting with him. More

Best looking Servive Team I've ever seen! (physically) especially the latin stud Mr Zavala (physically) especially the latin stud Mr Zavala More

I made an offer on a vehicle it was accepted. From there they made process very easy, no pressure to buy anything else. Much appreciated. Thanks. From there they made process very easy, no pressure to buy anything else. Much appreciated. Thanks. More

We have purchased three vehicles from Alexander Ford and had them all serviced there. Buying is an easy, no pressure, experience. It is easy to schedule service and the staff is great. had them all serviced there. Buying is an easy, no pressure, experience. It is easy to schedule service and the staff is great. More