Bill Alexander Ford Lincoln Mercury

I had problem with airbag sensor but the problem couldn't be found. I am happy to say this last time Ford worked on this issue, I have not had another since. Thank you Jose, service manager and the techs be found. I am happy to say this last time Ford worked on this issue, I have not had another since. Thank you Jose, service manager and the techs who found the issue. More

I needed an oil change and was trying to find time to bring my car in and your service person said oh we’ll come and pick it up for you. It was wonderful. I didn’t have to stop what I was doing and sit i bring my car in and your service person said oh we’ll come and pick it up for you. It was wonderful. I didn’t have to stop what I was doing and sit in the shop for how many hours they just picked it up and brought it back Paid online. Easy Peezy More

Both Frank the service guy and John the mechanic were very professional, friendly,and excellent at what they do. very professional, friendly,and excellent at what they do. More

The service manager and the mechanic were very professional, friendly, and good at what they do! professional, friendly, and good at what they do! More

1)Shuttle was unavailable for 2 hours to go 4 miles. 2) communication from service advisor was very poor, and unwelcoming. 3) $170 charge (not disclosed) to diagnose an electrical component that can b 2) communication from service advisor was very poor, and unwelcoming. 3) $170 charge (not disclosed) to diagnose an electrical component that can be replaced for $27 in about 30 minutes at any home garage. 4) wanted to charge 2 hours of labor and $150 for a $27 part and very simple repair. 2stars is for good prior expenses, but this was a 1 star visit. I have multiple vehicles serviced here, and I will be looking for a new dealership. More

Service is great and always on time. Always find someone willing to answer my questions. Always find someone willing to answer my questions. More

The Service Department is the best Department in this whole Dealership. Jesse Bravo should be commended for his professionalism and straight forward explanation of my vehicle service needs. whole Dealership. Jesse Bravo should be commended for his professionalism and straight forward explanation of my vehicle service needs. More

It was a very pleasant experience and the purchase of my new truck went quickly and professionally as possible new truck went quickly and professionally as possible More

Great place and great service I am glad with your service and love the car The only issue the car has assisted drive does not work service and love the car The only issue the car has assisted drive does not work More

Excellent service from Julio the salesman. Very quick and efficient with our time thank you Very quick and efficient with our time thank you More