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Biggers Mitsubishi - Service Center

Elgin, IL

4.8
644 Reviews

644 Reviews of Biggers Mitsubishi - Service Center

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July 10, 2023

The reported problems have not been resolved, only the oil has been changed. The squeaky belt and the belt tensioner were not done More

by NSLAWEKN
Recommend Dealer
No
Employees Worked With
Keith Becker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for brining this to our attention! Please contact Keith Becker at your earliest convenience and we can discuss the repairs needed. Thank You! Keith

July 10, 2023

Great customer service And the best service department I ever ran into. Washed car offered me a loaner, I bought 2 new cars from Biggers in 3 years More

by LARRYMLEHMANSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you Larry! We appreciate the kind words.

July 10, 2023

Great people to work with they treat you real nice great customer servce great ma nger More

by JOANJARVIS4977comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thanks Joan! We think you are the best as well!

July 10, 2023

Keith was awesome and great service by the team! Biggers is a great dealer and you feel like a member of the family. More

by jbon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for the kind words! We do feel like you are our family! Keith

July 10, 2023

I’ve been coming to this dealership for 30+ years. The service is great and everyone is very helpful More

by burkhouse2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for the kind words! We enjoy seeing you as well.

March 27, 2021

What a pleasure working with Tyler to get my new vehicle. Very knowledgeable about the vehicle. All the staff was GREAT! Especially my man Tyler. More

by KOBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
July 31, 2020

I have been buying from Biggers Mitsubishi for the last 25 years and every time I feel they are fair, the general manager Emal takes very good care of me and our salesman Jim Casey is phenomenal to deal wi More

by Heide.gotsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casey
June 13, 2018

Best in class service I've been a customer of Biggers Mitsubishi's service department for many years. Their commitment to the customer and their service expertise is secon More

by Familyguy123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike, Steve, Jose, Sergio
May 29, 2018

Easy buy!!! Anthony was a great sales man! I always get the Best experience at biggers Mitsubishi in Elgin!! 2 years later i still get the best customer service ever!!!!! Anthony is awesome! More

by Lilvani87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Muffoletto
October 01, 2017

Repeat Customer The Service Center is the main reason we returned to Biggers. Always friendly and go out of their way to help. They explain, in detail, what was done More

by Denice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
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