Biggers Mazda

My husband and I purchased both a used truck and a new Mazda 5 in the same day. If Franco were not such an awesome salesman, it probably would not have worked out. He made the process very painless. He Mazda 5 in the same day. If Franco were not such an awesome salesman, it probably would not have worked out. He made the process very painless. He is an asset to the company. We have dealt with Biggers on and off for over 25 years, so we were already familiar with their good reputation. Chuck was super handling the financial aspects of the deal. He got us the best rate and was extremely personable. We also brought the Mazda 5 in for some installation work and the service department was as excellent as all of the other employees we came in contact with. Keep up the good work, customers do notice! More

My buying experience at Biggers Mazda of Elgin Il. was My buying experience at Biggers Mazda of Elgin Il. was very good and my Mazda CX9 is the best vechile I have ever owned. If the repair frequency is My buying experience at Biggers Mazda of Elgin Il. was very good and my Mazda CX9 is the best vechile I have ever owned. If the repair frequency is low than I will be very happy. This is the first foreign manfactured vechile I have ever purchased. I drove almost every vechile in the CX9 class. I found the greatest quality in the Mazda. I have had my Mazda about a month now and I am very pleased with the quality and the features on this vechile.The people at Biggers Mazda were and are very helpful and accomodating. Stan Kimbark More

He got me a great interest rate, a graet deal on the car, and a great maintenance warranty program. He was very helpful. He was able to answer all the questions I had and showed me a lot of options. I went and a great maintenance warranty program. He was very helpful. He was able to answer all the questions I had and showed me a lot of options. I went to him because my friend recently purchased a car from hid and had great things to say. More

Very nice salesman, and they treat you like a person rather than a dollar sign walking around. I would recommend them and will also visit them in the future for possibly another vehicle purchase. I wa rather than a dollar sign walking around. I would recommend them and will also visit them in the future for possibly another vehicle purchase. I was very impressed by the sales manager (Carl) and the finance manager (Chuck), they were very personable and completely helpful. More

I have nothing but great things to say about my entire experience at Bigger's Mazda in Elgin!!! Everyone who works there is so helpful and friendly! Buying a car was a HUGE deal for me. I've only had used experience at Bigger's Mazda in Elgin!!! Everyone who works there is so helpful and friendly! Buying a car was a HUGE deal for me. I've only had used cars in the past, which came with the mindset 'as long as my car gets me from point A to point B it doesn't matter what I drive'. Little did I know my WHOLE WORLD WAS ABOUT TO CHANGE!!!! After deciding I was dumping way to much money into an old car that I didn't even enjoy, I went into Biggers Mazda in Elgin & met Brian Adams. Brian was WONDERFUL!! He was great at listening to my specific needs & genuinely wanted to find me something I would truly enjoy. He knew I was incredibly nervous and unsure about what I was doing, and I believe he was the person that made all the difference. He didn't pressure me into anything but certainly guided me in the right direction...which is how I found my new car. Let me tell you, I never knew such luxury AND reliability until I purchased my brand new CX-7..and I LOVE IT!!! I'm certain I made the best choice. Honestly, Brian helped me find the car of my dreams and made it my reality. I was in and out of the dealership in a matter of hours! After going through all the paperwork with me, he made sure to show me how to use all features on my car. I think, that is true customer service. Brian had already sold me on the car, but it was important to him to show me how to use my new car too. I couldn't believe how advanced the technology was and all the incredibly well thought out details in my CX-7. He programed my phone to connect to the bluetooth feature in my CX-7 and showed me all the details I probably would never know how to use without him showing me. Brian also made sure I knew that he would be available to answer any more questions I might have as down the road. If you are in the market for a car and want someone to help you who not only knows what they're doing but also who genuinely wants to get you into the right car for You, go see Brian Adams at Biggers Mazda in Elgin...you'll be happy you did. More

I bought a new Mazda from Biggers after communicating with Marcos via email. He answered all my questions, arranged 2 test drives, and provided a very attractive price with zero sales pressure. I stoppe with Marcos via email. He answered all my questions, arranged 2 test drives, and provided a very attractive price with zero sales pressure. I stopped by to speak with him, and met with other Biggers employees who were equally easy to deal with. When I signed on to buy, the Biggers finance guy was friendly and informative regarding financing and warranty options, but no pressure to purchase what I didn't want. When picked up my new car, the Biggers team went over all the operating features and made sure I was comfortable when I left. Overall, a great experience compared to the "what do I gotta do" pinkie-ring guys at other dealerships I visited. More

I was so pleased with the way we was treated when we got there n from the time we left i surely would recommend this dealership to anyone over the rest in elgin They work to get u in the car u want as close there n from the time we left i surely would recommend this dealership to anyone over the rest in elgin They work to get u in the car u want as close to the price n payment u want .. we bought a 2010 cx-7 n I love it kids love it ..Brian Adams was our sales person n he was super awesome n treated us awesome from the min we got there . so friendly unlike other sales people at others dealers . biggers mazda is #1 n BRIAN SHOULD BE SALEMAN OF THE YEAR . Thank you so much for gving us a chance at a new start when we needed it most. A VERY BIG THANKS FROM Christina n Andy Khousakoun n kids More

I began my search for a new Mazda by researching price and inventory on the internet. After requesting some information, I was contacted by Jonathan Sammons at Biggers Mazda. What a refreshing change of and inventory on the internet. After requesting some information, I was contacted by Jonathan Sammons at Biggers Mazda. What a refreshing change of pace he was! I had many questions and wanted straightforward answers and Jonathan always had the information I needed. He was always willing to take the time and answer ALL of my questions (and I had a lot of them!) There were no typical "car salesman games" just a very unpressured, good experience. We have owned a number of Mazdas previously and had them serviced at Biggers. Steve Kershaw, the Service Manager, has always taken care of our cars like we were family. Their service department is top notch -- definitely something to think about when buying a new car. Bottom line--Biggers takes care of their customers! More

Everyone at the dealer was very friendly and informative from the time I walked in to the time I left. I had first gone to a Mazda dealer in Naperville to view a used Cx-7 and was given minimal attention, w from the time I walked in to the time I left. I had first gone to a Mazda dealer in Naperville to view a used Cx-7 and was given minimal attention, was spoken to very rudely, and was not given information on different payment options or deals. On my way home from that unpleasant experience, I stopped by the Biggers Mazda dealer which is where I bought my last car. Franco was very nice and came outside immediately to answer any questions. We went on a test drive and he described many of the deals and incentives going on at the time. Over the next few days, I spoke with Jonathan when Franco was not available. Jonathan was very knowledgeable about each different CX-7 model and the different inclusions that came with each one and the price differences. Before I left with the new vehicle, he Jonathan thoroughly explained everything inside and outside of the car to both my fiancé and me. He helped me choose the CX-7 model that was right for me. Overall, everyone went above and beyond to help me feel comfortable during my new purchase and definitely made me feel welcome and valued as a customer. More

They were very helpful in helping us decide what model to buy and explaining all the car's features to us. We were very indecisive and visited the dealership several times and each time they took their time buy and explaining all the car's features to us. We were very indecisive and visited the dealership several times and each time they took their time to show us the cars. They also offered us a very competitive price for the vehicle we purchased. More