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Big Two Toyota of Chandler - Service Center
Chandler, AZ
111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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111 Reviews of Big Two Toyota of Chandler - Service Center
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August 03, 2021
DO NOT take your car for service, they apparently think their customers are stupid. broke to trim pieces on my car, first they siuper glued them together hoping i wouldnt notice. then i take it back for their customers are stupid. broke to trim pieces on my car, first they siuper glued them together hoping i wouldnt notice. then i take it back for them to "fix" it only to have them replace the glue with a self taping screw on the bottom hoping i wouldn't notice again, and to top it all of not only did they steal some lottery tickets out of my car but also about 100 dollars in cash i keep in the car for emergencies More
by Randomhero586
Employees Worked With
Bruce
January 15, 2021
Til change and safety check. now the engine light comes on. I checked the gas cap, it wasn't put back on correctly. I reseated it right. Engine light still comes on. i'm going to get a ODB2 meter to see w on. I checked the gas cap, it wasn't put back on correctly. I reseated it right. Engine light still comes on. i'm going to get a ODB2 meter to see what else they did to may car. More
by andre
Employees Worked With
Jason Briggs
December 29, 2020
My service writer Garrett has provided my wife and I over the past three years, simply the most accurate, caring, informative, timely and most transparent communication, which in this field, can be challengi the past three years, simply the most accurate, caring, informative, timely and most transparent communication, which in this field, can be challenging, at best. Through his help and knowledge I was delighted to have purchased a New 2020 XLE Hybrid Highlander, which is brilliant. Big 2 will not disappoint. More
by garytrevor53@gmail.com
Employees Worked With
Garrett Zehms. Service Writer
October 28, 2020
I've been going to this dealership since 2006 and, between my spouse and I, we have purchased 3 vehicles from Big 2. We've always had them service our vehicles. We have never had a problem with any as between my spouse and I, we have purchased 3 vehicles from Big 2. We've always had them service our vehicles. We have never had a problem with any aspect of the dealership! More
by DG
Employees Worked With
Alex Carillo
October 13, 2020
Disappointed in experience...appointment was at 7 am, sat in my car until 7:32 am when service tech took my info and sent me inside. Turns out the only service needed was tire rotation and inspection, took u in my car until 7:32 am when service tech took my info and sent me inside. Turns out the only service needed was tire rotation and inspection, took until 10:32 am to pay and get out the door. More
by natedbrown
Employees Worked With
Service tech scheduled quit prior to appt
July 17, 2020
You know how people hate to buy cars, well this dealership is a perfect representation of why. I guess I am to blame for assuming they would be honest in their transaction. I bet everyone but me al dealership is a perfect representation of why. I guess I am to blame for assuming they would be honest in their transaction. I bet everyone but me already knows but DO NOT BUY THE EXTENDED WARRANTY. Eventhough they tell you it covers oil changes past their Toyota care, it doesn't. When purchasing the vehicle the guy SPECIFICALLY said all maintenance, and I stupidly paid $2,000 for it. I will be reaching out to a lawyer regarding this misrepresentation. More
by ALevy
Employees Worked With
Zachary Kimball
July 09, 2020
I trust this dealership! I purchased my vehicle here because of the price (offered the best discount - significantly better than other Valley dealers!). We then moved away bu I purchased my vehicle here because of the price (offered the best discount - significantly better than other Valley dealers!). We then moved away but now we are back in Gilbert. Coming back to Big Two for service only made since. We were NOT disappointed! We've used many dealer service shops over the years and seldom can I say the we "trust" Garrett and Big Two. We're customers for life! More
by Bobrob
Employees Worked With
Garrett Zehms
