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789 Reviews of Big Star Hyundai - Service Center
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March 12, 2025
This dealership was great. Alex was awesome and super patient and went out of his way to make sure I got what I was asking for Alex was awesome and super patient and went out of his way to make sure I got what I was asking for More
by deanna.gonzales83
Verified Customer
March 10, 2025
I went in for recalls and ended up $1200 poorer and my car in worse shape!!! They worked on my evaporation system and now my check engine light is on. Do not take your automobile to Big Star Hyundai! car in worse shape!!! They worked on my evaporation system and now my check engine light is on. Do not take your automobile to Big Star Hyundai!!!! More
by bcunningham9662
March 06, 2025
Faster than expected, friendly, and great customer service. Would return again for my next appointment. service. Would return again for my next appointment. More
by cristomar.arredondo
Employees Worked With
March 05, 2025
Juan was very helpful and knowledgeable. He took the time to explain the recommendations and needed services, and also went above and beyond to get a part for my vehicle so the service tech He took the time to explain the recommendations and needed services, and also went above and beyond to get a part for my vehicle so the service tech could finish it quicker. They all did a great job. More
by CYNF84
March 04, 2025
Great service from the front desk team to the mechanic explaining every detail and work needed to be completed on the car. explaining every detail and work needed to be completed on the car. More
by KIFBETTY
Employees Worked With
March 04, 2025
I purchased a Santa Fe - on day 2 I noticed a slip when braking sometimes. Reported to salesman. Time kept passing but scheduled appointment for oil change and check brakes. This was a little over a month braking sometimes. Reported to salesman. Time kept passing but scheduled appointment for oil change and check brakes. This was a little over a month after purchased. I get informed that front brake pads are not good and also need resurfacing. The problem is nobody has been helping rectify this simple issue. I thought the dealership would say bring in we will take care of it for you but I seem to get no answers or replies More
by Jwheeler
February 27, 2025
Bueno atento y muy rápido para hacer los mantenimientos a los carros , muy amplio el espacio a los carros , muy amplio el espacio More
by ruben001109
Employees Worked With
February 26, 2025
Very knowledgeable and helpful throughout the entire process. I was very pleased with my vusit process. I was very pleased with my vusit More
by nevaehsmom512
Employees Worked With
February 26, 2025
Upset was over charging I feel like I need a refund 275. 00for a gas cap 00for a gas cap More
by cynthiaannjohn
Employees Worked With
February 22, 2025
My experience at Big Star was the best it has ever been. My engine had been shaking for months, and Bryan took it upon himself to ensure it was taken care of. Before that, I had received a quote for the rep My engine had been shaking for months, and Bryan took it upon himself to ensure it was taken care of. Before that, I had received a quote for the repair, but unbeknownst to me, it was actually covered under warranty. I left feeling like I had a brand-new car—no more shaking, and my backup camera was also replaced. This was a refreshing turn of events, especially considering that I had experienced theft from my car in the past while visiting Big Star More
by WBENJAMIN.TX
