Big Star Hyundai

If your looking to buy a car then Big Star Hyundai is where you need to be. where you need to be. More

I also want to give a big 100 to my car salesman. ADRIAN GALICIA thanks ADRIAN GALICIA thanks More

Great customer service done by juan vasquez always takes care of my cars and for the past 4 years great man he deserves it care of my cars and for the past 4 years great man he deserves it More

Dealership never disappointed me every time I've brought my car in for check up my car in for check up More

Service is great, wait time is a bit too long sometimes there is no update, unless you call. there is no update, unless you call. More

Although the service was good, I feel like often times when I was going back-and-forth with the dealer. He was not listening to what I was looking for as far as price and then when I got into the contract when I was going back-and-forth with the dealer. He was not listening to what I was looking for as far as price and then when I got into the contract side of things after making a deal, it still was not correct so it became very frustrating. More

This was the best experience I had buying a car, Dyiamond Jones was Awesome and very caring and knowledgeable and of course the very young and handsome Jimmy Kirby was fantastic , both Dyiamond and Jimmy mad Jones was Awesome and very caring and knowledgeable and of course the very young and handsome Jimmy Kirby was fantastic , both Dyiamond and Jimmy made my day and i thank them so much 🙏🏾♥️ More

I have recently received 2 recalls on my 2013 Hyundai Elantra, both times I have had the pleasure of working with Juan and both times he has always done all he could to go above and beyond with the servi Elantra, both times I have had the pleasure of working with Juan and both times he has always done all he could to go above and beyond with the service of my vehicle and the transportation needed to get me to and from the dealership. He always greets me with a smile and makes me feel that I am always going to be taken care of during the service of my vehicle. I absolutely loved working with him and in the future if I ever need anything he will be the first person I go to for services. Thank you Juan for all you do! More

Everything was ok until the person that was helping me complete the sale After that he was mean and rude complete the sale After that he was mean and rude More

The hood of our Palisade would not open, so we brought it in for that plus an oil change. The service tech blamed the hood on having a zip tie VERY loosely attached to it. It had been attached since July 202 in for that plus an oil change. The service tech blamed the hood on having a zip tie VERY loosely attached to it. It had been attached since July 2020, a month after the vehicle was purchased. Because of this improperly diagnosed cause, we were told warranty would not cover the repair. But here's the kicker - THEY HAD TO FIX THE LATCH TO OPEN THE HOOD!! So, this tech proceeds to fix it, take video under the hood, then undoes the fix in a way that was worse than before (previously could at least feel some sort of catch). We tell them we want no work and pick up the Palisade. I bring it home, remove the panel, and put a better solution in place to hold the cable in place than the engineers design (a small zip-tie around the connecting metal). This took less than 30 minutes, and I haven't opened up a panel for a vehicle in 15 years. I can only assume that the tech gets paid more for non-warranty work versus warranty work, but for this swing at $200, Big Star has lost a customer that would have spent thousands in future maintenance because we are loyal to great service. More