Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,600 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,600 reviews
February 06, 2025
New car had serious problems on the way home from the dealership. It took four calls to get help to limp home. We live 100 miles away and the dealership was closing at the time. We then had the probl dealership. It took four calls to get help to limp home. We live 100 miles away and the dealership was closing at the time. We then had the problem three more times. At no point did the dealership reach out to us. Even when I responded to the email that said let me know if there’s any reason you can’t give a five star rating. They got their money and washed their hands. More
by DJM.DAVID.MARTIN
Verified Customer
February 03, 2025
Finished work extra early Sent videos to keep us informed about what was going on informed about what was going on More
by Dlmaly
Employees Worked With
February 03, 2025
Bryan was amazing! He made the process quick, and he was efficient. To add, he made sure I was taken care of throughout the morning. He made the process quick, and he was efficient. To add, he made sure I was taken care of throughout the morning. More
by alizahibarra0801
Employees Worked With
February 03, 2025
My car was at your dealership for 3 1/2 weeks. I called to schedule appt on 12/16. Was scheduled to come in on 12/21. I got my car back on January 15. I went a month with no car, no loaner. The en I called to schedule appt on 12/16. Was scheduled to come in on 12/21. I got my car back on January 15. I went a month with no car, no loaner. The engine recall work seems to be verygood quality. More
by MELANECRAWFORD75
Employees Worked With
February 02, 2025
Left my car there all day and it wasn’t serviced, then last second was asked if I could keep it there another day last second was asked if I could keep it there another day More
by grantpalmquist
Employees Worked With
February 02, 2025
Alex was very attentive, patient, kind and honest. I appreciate how he painted the picture of what I qualified for. He didn't pressure me into making a decision and I appreciated that he allowed me th I appreciate how he painted the picture of what I qualified for. He didn't pressure me into making a decision and I appreciated that he allowed me the weekend to make a decision. I'm sure I will be closing with him and I'm grateful for the experience. More
by brijadonne
February 02, 2025
I made an appointment for 2pm, I got there 20 min early, was told there would be a 2 1/2 hour wait! For an OIL CHANGE?? I was provided a LYFT ride home then back, but it still cost me almost 4 hours of m was told there would be a 2 1/2 hour wait! For an OIL CHANGE?? I was provided a LYFT ride home then back, but it still cost me almost 4 hours of my day. More
by LLHOBBS93
Employees Worked With
February 02, 2025
Excellent Thank you 😊 Hyundai 👍👏 fast efficient loyalty i will recommend my friends and family and relatives. loyalty i will recommend my friends and family and relatives. More
by DAVID.COLE99
February 02, 2025
Juan is a great example for how he treats his coustomers he really cares for people and helps in lots of ways I appreciate working with him a lot most wonderful man to work with! he really cares for people and helps in lots of ways I appreciate working with him a lot most wonderful man to work with! More
by SHAFFINA.JOGIE
Employees Worked With
February 01, 2025
The staff is very friendly and professional. They are always telling me what is going on with my car. They are always telling me what is going on with my car. More
by A.ACOSTA12
Employees Worked With
