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Big Star Honda

Houston, TX

3.1
433 Reviews

11200 Gulf Freeway

Houston, TX

77034

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Showing 433 reviews

September 06, 2015

LIARS, CHEATERS, SCAMMERS WORST car buying experience ever. WORST customer service. Don't waste your time. As soon as you sign the contract you will be IGNORED. Made several ph More

by I H8 bigstarhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
UNPROFESSIONAL, receptionist to the sales ppl to the finance dept
June 05, 2015

Excellent and fast experience Really excellent experience! Martin (GSM) and Erin were fabulous in getting the deal done in no time (2 hrs). Vey upfront and honest and would definit More

by Asus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Johns, Martin Carcano
May 30, 2015

Accord Pleasant experience buying our 2015 Honda accord. Smooth and fast transaction. Car buying as we all know can take a while, but we were in and out in a More

by azuochoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jones
April 24, 2015

Great Car Buying Experience!!!!!! Aleia James (sales) Janet Chang (finance) were excellent in assisting me in my new car purchase. I work in finance and I will tell you these ladies More

by freebirdintexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Akers
April 14, 2015

Con Artist They quoted you one price on the internet then switched the price when you showed up in their showroom. I was going to buy a vehicle on that night but More

by samzdz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christina
March 31, 2015

Civic Sedan 2013 We had a wonderful experience buying a car at Big Star Honda. Derrick and Trey were very easy to work with in finalizing our deal. More

by sedan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick; Trey Best
March 24, 2015

Alajandro, And Jeremy Havard Jeremy Havard made the experience of buying the 2015 cvr a very plesant, painless, and joyfull experience. Everyone that we came in contact with at B More

by aj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro, Jeremy Havard
March 09, 2015

Very Happy I just bought my first car at Big Star Honda and totally recommend it! Trey Best and his manager were super nice. Before I get there I was not comfort More

by Juliana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Best
March 01, 2015

Dishonest I can vouch that Big Star Honda is a dishonest dealership. They will increase the price on the accessories like identity theft, weather protection, or More

by AndyJJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Zurga
February 14, 2015

DISHONEST Don’t expect to pay the price they advertise, they have add on like identity theft and nitrogen Fee close to $1000. Really!!! Very dishonest dealer. More

by vigil4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
S.S
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