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Big Star Honda

Houston, TX

Overview
Reviews
Vehicles
4.7
611 Reviews
Our goal is to make your car buying experience the best possible. Big Star Honda's virtual dealership offers a wide variety of new and used cars, service specials, and Honda parts savings. Conveniently located in Houston, TX we are just a short drive from Pasadena, TX and Pearland, TX.
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11200 Gulf Freeway

Houston, TX

77034

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Showing 611 reviews

March 19, 2026

Excelent, efficient, affordable and quality, very happy to help you, place to go with your Honda investment....thanks Big Star Honda... More

by Miguelon1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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March 18, 2026

I received the best treat. The person was attentive, very polite and very professional in his work More

by ariannabruceta
Recommend Dealer
Yes
Employees Worked With
Gerson Barahona.
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Mar 18, 2026 -

ariannabruceta responded

All the personal are responsible, attentive and professional people. Always able to help you with any questions. The place is always clean and have a very comfortable atmosphere and a nice cafeteria

March 17, 2026

The service and personnel are efficient and professional. I couldn't ask for better service. More

by Rigasl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Alex
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March 16, 2026

Maintenance broke my tire lug nut and they took my wheel lock and didn't return it More

by CYNTHIAFREUDENBERG
Recommend Dealer
No
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Mar 18, 2026 -

Big Star Honda responded

Thank you for speaking with me today Cynthia. As discussed I sent over a copy of the inspection where we noted the wheel lock key was not in your vehicle when you arrived for service and we used our master set. I am glad you were able to get the tire shop that cross threaded the lug nut to repair the damaged stud. If there is anything we can assist with in the future, please let me know. Jason Barkley Service Director.

March 15, 2026

It’s always a great experience. Rudy/Rodolfo always goes above and beyond for his customers, making sure everything is taken care of and that we’re happy with the service. That’s ex More

by aaron-pena
Recommend Dealer
Yes
Employees Worked With
Rodolfo
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March 15, 2026

The service is always good and I never have any problems getting my car in and out in a timely manner. More

by AMCGILL03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson
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March 14, 2026

Muy bien amables y cordiales Buen servicio gracias por su atención nos vemos pronto gracias yo siempre con honda. More

by CLUEVANO63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sé cómo se llama pero todo bien gracias
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March 13, 2026

They handled my problem and fixed my steering. ?? Melvin and Ben Lutz together did a great job listening and took care of my problems and I highly recommend them. More

by cardenas_n
Recommend Dealer
Yes
Employees Worked With
Melvin Paz
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Mar 13, 2026 -

cardenas_n responded

Highly recommend their service department and look forward to doing more business with them.

March 13, 2026

Ruth was wonderful she made the process fast and easy. Answering all our questions she is very knowledgeable. More

by FURBYMP1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruth Farias
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March 13, 2026

Very helpful the team made us feel very important. They listened and we got what we wanted. More

by FURBYMP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
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