Big Star Ford

AWESOME, service. Marion the service representative is a definite asset. She understands your needs and makes sure your car and you are taken care of. The service mech Marion the service representative is a definite asset. She understands your needs and makes sure your car and you are taken care of. The service mechanic was an expert and gave me the trust, service and gave me the confidence of such wonderful service. More

Cory took care of my scheduling of a ford recall. Very pleased with everything so far. Very pleased with everything so far. More

People were friendly and helpful. The waiting time however was extremely long and I didn't get a car wash which is part of the advantage plan. Maybe you should remove car wash from be The waiting time however was extremely long and I didn't get a car wash which is part of the advantage plan. Maybe you should remove car wash from being a perk since I didn't get my car wash the previous 2 times either. More

Very poor communication. This dealership had my vehicle for over 6 weeks and it still is not fixed properly. This dealership had my vehicle for over 6 weeks and it still is not fixed properly. More

Super friendly and easy to work with. Made our process quick and easy which is great! Made our process quick and easy which is great! More

They were courteous, friendly and fast! .... everything about the truck was exactly what we read about on line...we left completely satisfied! .... everything about the truck was exactly what we read about on line...we left completely satisfied! More

Great service from Rene! I appreciate the prompt response whenever I had a question regarding my vehicles. I appreciate the prompt response whenever I had a question regarding my vehicles. More

They have been good to work with. I have only delt with the service department. So far so good! I have only delt with the service department. So far so good! More

One of the better car buying experiences that i have had. Initially, i was upset because the truck i was coming to look at was loaned out to a customer. However, Ali found a different truck that worked out Initially, i was upset because the truck i was coming to look at was loaned out to a customer. However, Ali found a different truck that worked out well for my needs. Paperwork with finance guy went smoothly. More

I liked my salesman Mark, he was a great help in the purchase of my Ranger. I have also have dad 2 oil changes and service and have been happy with the service. Making the appointment was easy, I chos purchase of my Ranger. I have also have dad 2 oil changes and service and have been happy with the service. Making the appointment was easy, I chose over the phone. I know I can also do this online. More