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Big Star Ford
Manvel, TX
811 Reviews
We are Big Star Ford. You might expect a car company’s top priority to be cars, but not at Big Star Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 811 reviews
June 22, 2026
Made the whole process really simple. Friendly staff and answered all my questions, and made me feel confident about the decision to go with the truck. Friendly staff and answered all my questions, and made me feel confident about the decision to go with the truck. More
by jordanathreadgill
Employees Worked With
Brittany
June 21, 2026
When I purchased the Jeep, it was wonderful. Taking it to the service center was a different story. The girl dropping it off was very nice, but picking it up, I went in and asked for my Jeep. Th Taking it to the service center was a different story. The girl dropping it off was very nice, but picking it up, I went in and asked for my Jeep. The two guys looked lost, then said someone was going to get it without explaining what they did to my car. Very unprofessional. More
by Ttvillagran
Employees Worked With
Irma
June 20, 2026
Was very pleased with the professional response and time of the service from the moment I drove up til moment car was ready, was kept updated on process of service as it was being performed on car of the service from the moment I drove up til moment car was ready, was kept updated on process of service as it was being performed on car More
by Robertfitz .jones
Employees Worked With
Alert rosas
June 11, 2026
Suppose to detail truck when it was brought in for an oil change along with tire rotation, tires were not rotated nor was the truck detailed, wonder if the oil was changed or not now. change along with tire rotation, tires were not rotated nor was the truck detailed, wonder if the oil was changed or not now. More
by brian.bellard
Employees Worked With
Service writer woman, she was cool
June 08, 2026
As soon as I got there Daniel Norman witch is one of the salesmen helped me out and didn’t waste no time helping find and get exactly what I was looking for, you guys have a great salesman I truly left the salesmen helped me out and didn’t waste no time helping find and get exactly what I was looking for, you guys have a great salesman I truly left the dealership happy with what I got I will be recommending him to my friends and the next vehicle I purchase, I’ll be sure to come to him for help More
by Venturaangel65
Employees Worked With
Daniel Norman
