Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Cristian in the service department was awesome. He asked if I needed help when no one else even bothered to look my way. All my Jeeps needs were met thanks to him. Please consider having him train He asked if I needed help when no one else even bothered to look my way. All my Jeeps needs were met thanks to him. Please consider having him train the rest of the service department. Respectfully. More

Love Austin! He is very communicative and makes me feel at ease. I trust him, which is important. He is very communicative and makes me feel at ease. I trust him, which is important. More

Ms. Mema is always a great person to work with and very accommodating. Communication is always on point. accommodating. Communication is always on point. More

Good service, advisor kept me well informed, but did take longer than expected. Dealer provided free loaner car due to delays. longer than expected. Dealer provided free loaner car due to delays. More

The wait is unbearable they take their time or don’t know what they are doing.once the oil change was complete they didn’t even reset the oil gage meter.I did it myself didn’t want to wait an extra hour. what they are doing.once the oil change was complete they didn’t even reset the oil gage meter.I did it myself didn’t want to wait an extra hour. More

They are very professional an I woukd suggest them over any dealer in the Houston area thank you guys any dealer in the Houston area thank you guys More

Serviceman Josh was very helpful during my visit. The recall service did mot take long at all. The recall service did mot take long at all. More

I had a pleasurable experience at the Big Star Jeep dealership service center. The work done on my Jeep was exceptional. dealership service center. The work done on my Jeep was exceptional. More

This is my favorite dealership, everyone is so welcoming and polite! I recommend Adrian as my go to service advisor, he is very knowledgeable and well mannered! Thank you for always taking great care of my and polite! I recommend Adrian as my go to service advisor, he is very knowledgeable and well mannered! Thank you for always taking great care of my vehicle. More

Terrible, awful customer service from service dept. Incredibly annoying to deal with, empty promises made and never fulfilled, repeatedly. Incredibly annoying to deal with, empty promises made and never fulfilled, repeatedly. More