Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Fast friendly service that was done right the first time. Also great at keeping up with recommended maintenance. Also great at keeping up with recommended maintenance. More

Everyone seemed help amd were nice. They addressed my concerns and gave me a quote. They addressed my concerns and gave me a quote. More

Very clean. Very attentive. Rep was very talkative and explained the wait wait and all was good. Just wish the car wash was better. Very attentive. Rep was very talkative and explained the wait wait and all was good. Just wish the car wash was better. More

Service team needs additional training and knowledge on the Konerstone car warranties sold by the Dealership. On two separate warranty service visits at the dealership the customer was giving incorrect inf the Konerstone car warranties sold by the Dealership. On two separate warranty service visits at the dealership the customer was giving incorrect information about the warranty coverage resulting in the need to get the service director involved to straighten out the issue. Without the service director intervention, nothing would have been completed as scheduled which should have been a routine warranty service visit. More

Very polite and professional. Keeping me up to date every step of the way and adds a video when reviewing Keeping me up to date every step of the way and adds a video when reviewing More

I was pleased with the service on my truck. They diagnosed the problem quickly and made the repair in a timely manner. They diagnosed the problem quickly and made the repair in a timely manner. More

This time everything went great. Paul was very helpful and easy to work with. Keep it up! Paul was very helpful and easy to work with. Keep it up! More

The service was outstanding. Everyone was very welcoming and helpful. They definitely went out of their way to make me feel like we were going to be taken care of. Thank you Everyone was very welcoming and helpful. They definitely went out of their way to make me feel like we were going to be taken care of. Thank you More

Customer service is questionable in some cases. At this time I've been waiting for a part from the service department for over 2 weeks for my vehicle. Haven't been contacted. At this time I've been waiting for a part from the service department for over 2 weeks for my vehicle. Haven't been contacted. More

They offered me a great deal when trading my old vehicle and getting a new one from them. Great experience. and getting a new one from them. Great experience. More