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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Webster, TX

4.3
745 Reviews

745 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

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July 27, 2023

The service rep. was informative and courteous.I enjoyed the coffee while I waited on my car. More

by drod1645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Davilla
July 27, 2023

Ike is a pro! WORD! Was on top of the job from start to finish. He understood our family needs and honored his promise of great service! More

by bgigee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike, Madison Spencer
July 26, 2023

These guys are the BEST! !! Ike always provides the great updates and I trust Miguel with my life. I would not take my car's anywhere else. More

by sid.suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Rodriguez
July 26, 2023

Was very professional and the service writer was nice and helpful and answered any questions I had for him More

by gamenerd61189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
July 24, 2023

Great service always on time and super nice team to work with keeps you updated. More

by rojashec93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
July 18, 2023

I think it needs to improve its communication. They should also keep up with the demand when it comes to loaner vehicles. More

by bxm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
Jul 24, 2023 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Hello, We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Ryan Davis, General Manager rdavis@bigstardodge.com

July 18, 2023

Paul is very helpful & is always willing to make sure I get the best service. Even if it's for a simple oil change, he goes out of his way to make sure I do not need anymore services on my Wrangler More

by breana.pardo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Davila
July 17, 2023

Best customer service experience I’ve had in a very long time. Thank you Mehma! More

by cwschmitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehma
July 17, 2023

Vincent is great to work with! He was able to ensure I got my truck back in time for work and was very helpful! More

by kdmik82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent, Madison Spencer, Sky Dejohn
July 17, 2023

Took my truck in for service, exceptional customer service! Adrian was knowledgeable and upfront about costs and expectations. Would definitely continue to service all my vehicles here! More

by lore21grim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, Madison Spencer, Sky Dejohn
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