Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

I first contacted Big Star to get help with a headlight and fog light not working and was hoping the cost would be covered by the manufacturer's warranty. It turned out one of the lights was covered but th and fog light not working and was hoping the cost would be covered by the manufacturer's warranty. It turned out one of the lights was covered but the other was not due to it being an aftermarket light assembly. No problem, that was easy for me to take care of on my own. They also helped diagnose what I thought was a vibration/noise I could hear with the drivetrain when running at highway speeds. Turned out to be a non-issue but a tire needing balancing. I was satisfied with the results and quick turn around with their prompt and friendly service. More

I’m very pleased with the service department on my recall and my oil change. I always get the best detail on my car as well and my oil change. I always get the best detail on my car as well More

My tail gate is now not closing/opening properly. The day I picked up my truck, I opened the tailgate and the panel popped off the plastic clips. Items i had in my vehicle are missing. The day I picked up my truck, I opened the tailgate and the panel popped off the plastic clips. Items i had in my vehicle are missing. More

Mehmah was fantastic. Great Communication. Great service. Great follow up. I will be back again Great Communication. Great service. Great follow up. I will be back again More

I have bought vehicles there since 1999. Howard sold me my first vehicle, a dodge intrepid. Since then I have bought a total of 6 vehicles there and always had them serviced there on the adv Howard sold me my first vehicle, a dodge intrepid. Since then I have bought a total of 6 vehicles there and always had them serviced there on the advantage plan. I have never had any real complaints about the service or personnel. They all have been great people. More

Had warranty work done. Thank you Jazmin for all your help and making the process an easy one! Thank you Jazmin for all your help and making the process an easy one! More

The service and employees are very polite and professional. The service advisor Memha made sure that I was informed about my gladiator progress and all parts were at the dealership. M vehicle was professional. The service advisor Memha made sure that I was informed about my gladiator progress and all parts were at the dealership. M vehicle was finished in the time I was told about. And everything in my vehicle was the same as when it came in More

Austin took great care of me and my vehicle was fixed in a timely manner. a timely manner. More

THE SERVICE CENTER IS FIRST CLASS. YOU ARE KEPT INFORMED OF WHAT IS GOING ON WITH YOUR VEHICLE. COMMUNICATION IS GREAT. YOU ARE KEPT INFORMED OF WHAT IS GOING ON WITH YOUR VEHICLE. COMMUNICATION IS GREAT. More

Mehma is a pleasure to work with. She has great communication and kept me informed every step of the way. She needs a raise ASAP! She has great communication and kept me informed every step of the way. She needs a raise ASAP! More