Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

We were only here to have damage that occurred by the dealership during a previous service appointment corrected. When my husband picked up the vehicle, you would have thought it would be immaculate. The dealership during a previous service appointment corrected. When my husband picked up the vehicle, you would have thought it would be immaculate. The repair shop left paint all on the bumper. We now have to return AGAIN for it to be cleaned off. That follow on appointment has still not been scheduled because of lack of loaner vehicles. The entire process has been beyond frustrating. However, Austin S. has been fantastic to work with throughout the entire process. More

I stopped using the dealership several years ago because of the poor service and lack of response on issues. But I thought I would try again, Cristal was so great and efficient that I now have a very posit of the poor service and lack of response on issues. But I thought I would try again, Cristal was so great and efficient that I now have a very positive attitude about Big Star. Thanks More

Vince is always very professional and always tells me the truth about you guys maintenance schedule so I can know when to drop my car off… Also my car was misdiagnosed this time and as soon a I left the deal truth about you guys maintenance schedule so I can know when to drop my car off… Also my car was misdiagnosed this time and as soon a I left the dealership my check engine light came back on and when I called Vince he told me bring it back in no problem and that calmed me down. And once again the process went smooth More

Excellent job by the service department. Austin was knowledgeable and patient. I really appreciate his hard work on this repair. Austin was knowledgeable and patient. I really appreciate his hard work on this repair. More

Parts of the motor coverings were left in the back seat. The brakes still squeak. Brought it back once and the brakes still squeak. They could not answer why they were still making noise. Overall time was c The brakes still squeak. Brought it back once and the brakes still squeak. They could not answer why they were still making noise. Overall time was close to 3 weeks. More

great customer service experience provided by Vincent as always.. advantage plan pricing package can't be beat! always.. advantage plan pricing package can't be beat! More

Service is fast! Very attentive and polite, great customer service! I will be coming back! Very attentive and polite, great customer service! I will be coming back! More

Everytime I get any service done here it's always exceptional. I love that they also wash and do a quick detail of the inside of your vehicle. exceptional. I love that they also wash and do a quick detail of the inside of your vehicle. More

Big star clear lake customer service was exceptional. Definitely recommend to all. Very fast work. Definitely recommend to all. Very fast work. More

They attended me as soon as I walked in and we’re very respectful and had great communication skills, Overall a great experience respectful and had great communication skills, Overall a great experience More