Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

I had a great experience with the Service Department! ! Vincent and his team were able to locate the problem with my Durango and get it repaired in a timely manner. They stayed in constant contact during ! Vincent and his team were able to locate the problem with my Durango and get it repaired in a timely manner. They stayed in constant contact during the time they had my vehicle so I knew what was happening. If I have any other needs in the future, I will definitely be going back to them for service. Great Service Department!! More

Someone is always there to assist you with whatever you need. They try their best to help. need. They try their best to help. More

Great service, Great service, Great service, Great service, Great Service, great service, great service, and great service1 service, Great Service, great service, great service, and great service1 More

The Service Department always does a great job. The Service writers are always on top of any updates that need to be done. The Service writers are always on top of any updates that need to be done. More

I always appreciate the great communication and how quickly my vehicle gets turned around. It was there for less than a day to get a fuel filter and some recalls taken care of. quickly my vehicle gets turned around. It was there for less than a day to get a fuel filter and some recalls taken care of. More

Closest RAM Pro-Master repair Center to Galveston. Good service, Needs more loaner cars. Be prepared to wait if parts aren't on site. Personnel are very good and attentive.. Good service, Needs more loaner cars. Be prepared to wait if parts aren't on site. Personnel are very good and attentive.. More

Friendly, courteous, knowledgeable. Goes the extra mile to provide reasonable pricing on parts and services. Goes the extra mile to provide reasonable pricing on parts and services. More

Because of the part, it took about three months to get my car “fixed,” but after driving it for ten minutes, the AC quit working again. After spending $1,000 to solve the problem, I was told that it would co car “fixed,” but after driving it for ten minutes, the AC quit working again. After spending $1,000 to solve the problem, I was told that it would cost more than $2,000 in addition to what I already paid. One extra part was added for the last fix, and the other extra part is for this new fix. I feel like the technician has been trouble shooting the issue by changing parts to what fixes it. Vincent has been amazing; I asked him to take over for Mehma because she was not communicating with me about my issue, and she said I needed to spend over $10,000 in repairs since my car will hit 50,000 miles in the next year or so. She also wouldn’t send me any estimates or any type of paperwork. I just wanted my car fixed by an expert; unfortunately, I will have to take it to a local shop because of the issues I’ve faced. The worst part is I feel like I spent three months and $1,000 not including my time for finding the part that no one could find and purchasing that part—for nothing. More

Great service! I will come back. Sometimes they're pretty busy though. That's expected though. I will come back. Sometimes they're pretty busy though. That's expected though. More

Paul was the agent who assisted me with my Ram truck. He was helpful and courteous throughout the entire process. He was helpful and courteous throughout the entire process. More