Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Paul is very helpful & is always willing to make sure I get the best service. Even if it's for a simple oil change, he goes out of his way to make sure I do not need anymore services on my Wrangler get the best service. Even if it's for a simple oil change, he goes out of his way to make sure I do not need anymore services on my Wrangler More

Vincent is great to work with! He was able to ensure I got my truck back in time for work and was very helpful! He was able to ensure I got my truck back in time for work and was very helpful! More

Took my truck in for service, exceptional customer service! Adrian was knowledgeable and upfront about costs and expectations. Would definitely continue to service all my vehicles here! service! Adrian was knowledgeable and upfront about costs and expectations. Would definitely continue to service all my vehicles here! More

Best customer service experience I’ve had in a very long time. Thank you Mehma! time. Thank you Mehma! More

Good service, I highly recommended came up here without appointment and they are very helpful appointment and they are very helpful More

Professional, Courteous and knowledgeable. Looking forward to dealing with Vince as he takes care of business. Looking forward to dealing with Vince as he takes care of business. More

Service was excellent. My first visit very satisfied With all aspects. Will be returning for my maintenance My first visit very satisfied With all aspects. Will be returning for my maintenance More

I had the pleasure of speaking with kitty and shewas very nice and was able to help me get a oil and break change for a great price!! nice and was able to help me get a oil and break change for a great price!! More

Took my 2014 RAM 1500 for air suspension work. First time they said all that was wrong was that the nitrogen was low and charged $353.60. Well, that did not work. I asked Vincent (my service rep) First time they said all that was wrong was that the nitrogen was low and charged $353.60. Well, that did not work. I asked Vincent (my service rep) what, was the pressure and he said it was completely empty. Which was impossible because it still worked part of the time. It would bottom out at no particular time. Air ride still did not work. Came back in for the same problem. This time they said one of the shocks was leaking. They replaced both of the rear shocks. I told them I wanted the old ones. Picked up the truck-got home and went to look at the shock and the dealer did not put them in the truck bed. Called and asked why they were not in the bed and the response was I forgot. Well, that did not work either. That cost $757.91. Air ride still broken. Had Shop consultant (Benney) ride with me for the problem and he was supposed to contact me with fix for my problem. I called at least 5 times and drove up to the dealer twice and could not see or talk to him. Left messages but were not returned. Needless to say, after all of of this it is still not working. Changing out air system for a regular suspension, with a reputable dealer. Have one more oil change with them and never going back. More